Senior Application Engineer, Workplace Technology

This is a fully remote position, open to applicants in Canada.

📋 Description

• Design, develop, and maintain scripts, APIs, and automation workflows for workplace collaboration and identity management systems.

• Create lightweight services and integrations that connect collaboration tools, GenAI applications, and internal systems.

• Establish monitoring, logging, and observability for automation and AI-driven workflows.

• Diagnose issues and enhance reliability, scalability, and cost-effectiveness.

• Advance secure onboarding, off-boarding, and movement workflows across access, permissions, and SaaS applications.

• Work collaboratively with IT, Security, and People teams to integrate identity, data, and compliance standards.

• Engage in AI and productivity capability pilots, including LLM and agent integrations.

• Monitor usage and adoption metrics while developing user-assistance workflows.

• Contribute to code reviews, documentation for shared libraries, and reusable integration templates.

• Collaborate with senior engineers to design scalable architectures, API-first solutions, and agentic workplace workflows.

⛳️ Requirements

• 4–6 years of experience in software engineering, systems integration, or workplace technology development, with a focus on automation or scripting.

• Proficiency in one or more of the following: Java, Go, Python, JavaScript/Apps Script, Bash, or PowerShell.

• Familiarity with RESTful APIs, webhooks, and integration frameworks.

• Knowledge of Google Workspace, Slack, Zoom, and Atlassian tools.

• Interest in agentic/AI workflows, LLMs, agents, and prompt pipelines.

• Understanding of IAM/SSO, including Okta, SAML, OIDC, or SCIM, or a willingness to develop expertise in this area.

• Experience or curiosity regarding CI/CD, workflow orchestration, and self-service delivery models.

• Strong troubleshooting abilities and documentation skills.

• Capacity to collaborate with non-technical stakeholders and translate automation into operational improvements.

• Enthusiasm for building and responsibly integrating agentic flows into workplace systems.

• Commitment to Mozilla’s core values: embracing differences, fostering relationships, engaging in responsible participation, and demonstrating perseverance.

🏝️ Benefits

• Generous performance-based bonus plans for all eligible employees - we celebrate our success together as one team.

• Comprehensive medical, dental, and vision coverage.

• Generous retirement contributions with 100% immediate vesting, regardless of whether you contribute.

• Quarterly all-company wellness days where everyone takes a break together.

• Country-specific holidays plus an additional day off for your birthday.

• One-time stipend for home office setup.

• Annual budget for professional development.

• Quarterly well-being stipend.

• Significant paid parental leave.

• Employee referral bonus program.

• Additional benefits (life/AD&D, disability, EAP, etc. - varies by country).