Senior AI Software Engineer

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Create, implement, and continuously enhance AI agents, which include real-time voice agents and LLM-powered products associated with them.

• Develop and expand the production backend and platform supporting the agents, with an emphasis on high volume, high throughput, and reliability.

• Incorporate agents into software workflows and introduce new models to the platform with appropriate benchmarks and evaluations.

• Take ownership of architectural and design choices related to agents, the voice pipeline, and the overall platform.

• Advance the AI function by establishing best practices, elevating standards in reviews, and mentoring team members.

⛳️ Requirements

• Minimum of 4 years experience in building and managing production software.

• Extensive knowledge in software architecture and design for high-throughput, scalable systems, specifically in developing agents and integrating them into production software or real-time voice agents (telephony, STT, TTS, latency budgets).

• Solid understanding of how LLMs are constructed and their operational behavior.

• Strong proficiency in Python, SQL, and event-driven design.

• Experience with cloud platforms, preferably GCP.

• Proven track record of leading complex and ambiguous projects from conception through to maintenance.

• Experience in providing technical guidance and mentoring peers.

• Excellent and confident communication skills in English.

• AI fluency at least at Explorer (Level 1), utilizing AI tools daily to enhance personal productivity.

• Preferred: experience in launching LLM-powered features with observability and evaluations.

• Preferred: background in healthcare or another regulated sector.

• Preferred: experience in designing experiments and accurately interpreting their results.

• Preferred: ability to serve multiple clients from a single codebase.

🏝️ Benefits

• Sword provides additional benefits beyond the total compensation package.

• Benefits may vary by country and will be outlined separately.

• Opportunities for private company stock options where applicable (included in the total compensation range).

• Potential for variable bonuses or sales incentives (included in the total compensation range).