Senior AI Engineer, Marketing

This is a fully remote position, open to applicants in United States.

📋 Description

• Create a governed lead-intake platform that verifies, eliminates duplicates, secures consent for, and enhances leads gathered from web forms, portals, webinars, events, partners, and imports.

• Develop AI-driven lead qualification utilizing product usage, Academy progress, web behavior, intent, and firmographic indicators.

• Construct intelligent lead routing based on territory, capacity, availability, and priority, with clear decision records.

• Ensure reliable lead hand-offs from capture through the first interaction and highlight stalled follow-ups.

• Equip Marketing Operations with a self-service campaign layer for routing, prioritization, and nurture configuration.

• Make platform data and actions accessible through an MCP server for internal agents and assistants.

• Uphold consent and suppression as a single source of truth while streaming signals and decisions into OPSWAT Data Master.

• Develop robust integrations with SugarCRM, email service providers, visitor identification, enrichment systems, and My OPSWAT.

• Utilize OPSWAT Agentic SDLC as the primary production coding environment while ensuring quality, security, and documentation.

• Manage and maintain HubSpot integrations with SugarCRM, Salesloft, My OPSWAT, 6sense, web forms, and the Forms API during the transition.

• Address and permanently resolve integration incidents.

• Create the Forms Gateway pull-forward and interim Salesloft enrollment connector.

• Reconcile HubSpot and platform data during the parallel run to identify discrepancies before cutover.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical discipline.

• Over 6 years of experience in building and operating production backend systems, including at least 3 years in Python.

• Recent, daily experience in software development with AI coding agents such as Claude Code, Cursor, Copilot agent mode, Codex, or similar tools.

• Experience providing production support for a marketing automation platform's integrations, preferably HubSpot; Marketo or Pardot are also considered.

• Familiarity with APIs, data models, and CRM synchronization.

• Practical experience with event-driven and durable-execution patterns, including message queues, outboxes, idempotency keys, and replay techniques.

• Hands-on integration engineering skills with REST, webhooks, OAuth 2.0, rate limits, and retries.

• Proficient in PostgreSQL, including schema design, JSONB, partitioning, Alembic migrations, and query performance optimization.

• Experience in cloud deployment on Azure or AWS, including containers, Terraform or Bicep, GitHub Actions CI/CD, secrets management, and observability.

• Experience in shipping LLM features with structured outputs, evaluation discipline, confidence thresholds, fallbacks, and guardrails.

• Exceptional written and verbal communication skills in English.

• Knowledge of SugarCRM logic hooks and REST API or another CRM server-side extension model; Salesforce Apex or triggers are transferable.

• Understanding of marketing technology, including lead scoring and routing, consent and suppression, deliverability, ESP warm-up, and campaign attribution.

🏝️ Benefits

• Equal opportunity employment and a commitment to fostering an environment free from discrimination and harassment.

• AI-powered Talent Matching tool utilized to assist recruiters, with every application being reviewed and decided upon by a human.