Senior Advisor, Data Insights, Client Reporting

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Develop and implement reporting strategies that align with product, operational, and client goals.

• Determine KPIs, metrics, and success indicators for various programs and services.

• Set reporting requirements and establish data governance standards in collaboration with business, analytics, and technology teams.

• Enhance reporting tools, scorecards, dashboards, and self-service analytics capabilities.

• Analyze intricate datasets to uncover trends, opportunities, risks, and performance factors.

• Combine quantitative and qualitative insights into actionable business recommendations.

• Create executive summaries, narrative reports, and strategic guidance.

• Conduct ad hoc analyses on client performance, product usage, operational efficiency, and market dynamics.

• Prepare and present client-facing reporting packages, business reviews, and performance summaries.

• Interpret technical analytics into clear, client-oriented communications.

• Organize preparations for client meetings and strategic conversations involving Account Management, Sales, Product, and Operations.

• Deliver data-driven insights and recommendations to clients as well as internal leadership teams.

• Collaborate with Product, Knowledge Solutions, Technology, Clinical, Operations, and Client Relationship teams.

• Facilitate discussions to align reporting priorities, business needs, and stakeholder expectations.

• Assist product launches, enhancements, and strategic initiatives by providing data-driven insights and measurement strategies.

• Oversee reporting projects by managing activities, aligning stakeholders, and ensuring timely and accurate delivery.

• Maintain reporting accuracy, consistency, and compliance with established methodologies.

• Keep thorough documentation of calculations, methodologies, reporting definitions, and data sources.

• Ensure readiness for audits and compliance with relevant regulations.

⛳️ Requirements

• Bachelor's degree in Business, Analytics, Healthcare Administration, Data Science, Statistics, Finance, or a related field.

• Over 5 years of experience in analytics, reporting, business intelligence, consulting, client management, or similar roles.

• Proven experience in creating executive-level presentations and client-facing reporting documents.

• Strong analytical and problem-solving capabilities.

• Familiarity with reporting and visualization tools such as Tableau, Power BI, Business Objects, Analyst, or similar platforms.

• Advanced skills in Excel and PowerPoint.

• Ability to effectively communicate complex concepts to both technical and non-technical audiences.

• Reliable home internet connection via cable broadband or fiber optic service with a minimum of 10Mbps download and 5Mbps upload if working remotely.

• Preferred: experience in healthcare, pharmacy benefit management, specialty pharmacy, home delivery pharmacy, or health services.

• Preferred: background in supporting client reporting, quarterly business reviews, or value demonstration initiatives.

• Preferred: familiarity with product performance measurement, customer analytics, and healthcare operational metrics.

• Preferred: experience leading cross-functional strategic initiatives.

🏝️ Benefits

• Option for remote work (either occasionally or permanently).

• Requirement for cable broadband or fiber optic internet for home working, with at least 10Mbps download/5Mbps upload.

• Protections under equal employment opportunity laws.

• Support for reasonable accommodations during the application process.

• Adherence to a tobacco-free policy.