Senior Account Manager – Temporary

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary point of contact on a daily basis for 3-5 multi-service client accounts, contributing to the planning of deliverables, managing projects, and coordinating internally while providing support to senior leadership as necessary. This encompasses large advocacy organizations and/or campaigns.

• Provide clients with clear and engaging updates – showcasing topline performance, key trends, and strategic recommendations – with assistance from senior leadership when required.

• Assist in maintaining client management standards, which include processes and communications.

• Facilitate client calls and support necessary preparation work, including agendas, note-taking, and following up on action items.

• Identify potential client issues or risks early and collaborate on internal solutions.

• Coordinate with internal teams across copy, creative, and reporting to ensure effective execution.

• Keep track of deliverables, calendars, and pacing documents across service departments (email, ads, texts, etc.).

• Draft internal briefs and client-ready updates in collaboration with staff from various verticals.

• Document insights, best practices, and client records across all accounts.

• Gradually take on client ownership, assuming greater responsibility and leadership as skills evolve.

• Manage daily, weekly, and monthly performance tracking for each client's program, including creating and updating projections and budget reports with input from verticals and leadership.

• Alert leadership to any over- or under-spending risks along with recommendations.

• Identify growth opportunities, testing strategies, and optimization plans.

• Learn, implement, and contribute to Middle Seat SOPs (onboarding, reporting, internal workflows) with appropriate guidance.

• Pursue upselling opportunities (e.g., proposing new services or increasing client budgets) within existing client accounts.

• Assist in external business development activities, including creating sales and marketing materials, conducting sales research, and attending client meetings.

• Recognize opportunities to enhance client-facing processes based on personal experience and feedback from internal teams and clients, and assist in developing those materials.

• Perform other duties as assigned.

• This position requires occasional domestic travel, approximately 2-3 times per quarter, for in-person client meetings, networking events, and industry gatherings.

⛳️ Requirements

• 4-5 years of experience in digital strategy for clients or within political campaigns.

• Experience leading digital programs throughout one cycle – either managing cross-vertical accounts in an Account Lead role at a political digital agency or acting as a Digital Director for a congressional campaign or organization.

• Excellent verbal and written communication skills (including client copywriting and the ability to communicate tasks and goals effectively to clients and staff).

• A digital strategist with a comprehensive understanding of online fundraising, digital content, and paid media.

• Highly organized and detail-oriented, with the ability to manage multiple accounts at once.

• A self-motivated individual with a growth-oriented mindset, capable of quickly adapting to new programs and tools.

• Familiarity with tools such as ActBlue, Google Workspace, Slack, and CRMs like ActionKit.

• Proficiency with creative tools like Adobe Creative Suite, Figma, or Canva is a plus.

• Experience with fundraising projections, spreadsheets, and client budgets is preferred.

• Previous agency or consulting experience is preferred but not mandatory.

• Proven commitment to progressive campaigns and causes.

🏝️ Benefits

• 100% premium coverage for health, dental, and vision.

• Zero deductible health plan.

• $75 monthly subsidy for mobile phone and internet upon submission of supporting documentation.

• 6% employer match on your 401k retirement account.

• Mental health expense subsidy of up to $300 per month (individual appointments may be reimbursed up to $150; individuals can submit requests monthly and receive reimbursements within 30 days).

• $100 monthly student loan reimbursement upon presentation of supporting documentation.

• 10-15 paid vacation days, based on the expected duration of employment (10 days for 6-month cycle hires, 15 days for 9-month cycle hires).

• Unlimited sick leave.

• Commuter benefits for public transportation for staff in the DC Metro Area, offered under the same terms as regular full-time employees.

• Co-working space stipend for cycle hires outside of the DC Metro Area, provided on the same terms as regular full-time employees.

• Opportunity to work remotely or in our D.C. office.