Senior Account Manager – Full time, Night Shift

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main point of contact for designated client accounts

• Develop and sustain robust client relationships and trust

• Facilitate client meetings, provide status updates, and oversee communications

• Manage client expectations and guarantee prompt follow-ups

• Collaborate with internal teams to ensure efficient project delivery

• Address client concerns, escalate issues, and resolve problems professionally

• Keep organized account documentation and communication logs

• Recognize opportunities for account expansion and long-term retention

• Communicate effectively with U.S.-based stakeholders and executives

⛳️ Requirements

• Demonstrated experience in senior-level account management or client success positions

• Experience managing enterprise or high-value accounts

• Exceptional spoken and written English with a strong American accent

• Strong communication, stakeholder management, and relationship-building abilities

• Highly organized, proactive, and attentive to detail

• Capability to juggle multiple accounts simultaneously

• Experience in the tech, SaaS, or software industries is advantageous

• Significant advantage: experience collaborating with clients like Accenture or similar firms

• Familiarity with CRM or project management software

• Strong presentation skills and executive-level communication proficiency