Senior Account Manager

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Provide support to current and potential clients requiring Zayo fiber infrastructure services.

• Cultivate customer relationships and drive sales across Fiber, Transport, IP, SD-WAN, Edge, and Security services.

• Meet sales and revenue growth objectives through effective account management and prospecting efforts.

• Advocate for Zayo's products and services to designated account territories.

• Comprehend network proximity, local competitive landscape, and strategies for securing competitive deals.

• Deliver proposals and guide customers through a strategic sales process.

• Maintain customer relationships, preserve existing revenue, and pursue new accounts.

• Formulate account strategies, design solutions, and manage relationships alongside the Sales team.

• Monitor, assess, and report on sales performance and activities using Salesforce and other reporting tools.

• Provide precise and timely forecasts of sales opportunities and customer activities.

• Supply accurate and timely information to management.

• Collaborate with other departments to ensure customer satisfaction and achieve revenue goals.

• Work cooperatively as part of a team while operating independently with minimal supervision.

⛳️ Requirements

• Bachelor's degree or equivalent from a four-year college; or relevant experience.

• At least five (5) years of sales experience managing large and transactional deals.

• Demonstrated ability to forge strong relationships.

• Strong financial insight and capacity to construct deals.

• Quick learner with a collaborative spirit.

• Exceptional verbal and written communication abilities.

• Outstanding customer service and relationship-building capabilities.

• Excellent time management and organizational skills.

• Capacity to operate autonomously in both new and existing markets.

• Strong interpersonal and presentation skills; adept at engaging with diverse personalities.

• High tolerance for ambiguity and successful navigation within a matrix management environment.

• Solid understanding of account management and the strategic selling process.

• Effective problem-solving and interpersonal skills.

• Proficient in Microsoft Word, Excel, and PowerPoint; knowledge of Salesforce is advantageous.

• General understanding of Zayo Networks' value proposition, products, and services, including Fiber Infrastructure, Transport, IP, SD-WAN, and Security services.

• Willingness to travel as required to meet customer needs.

• Applicants must reside in the Minneapolis, MN metropolitan area.

🏝️ Benefits

• Eligibility for sales incentive plans.

• Health insurance coverage.

• Life insurance options.

• Disability insurance plans.

• Retirement plan offerings.

• Comprehensive Health, Dental, and Vision Insurance.

• 401(k) Retirement Savings Plan.

• Generous paid time off policy, including paid parental leave.

• Reasonable accommodations during the employment selection process.