Senior Account Manager

This is a fully remote position, open to applicants in Idaho.

📋 Description

• Build strong relationships with clients.

• Create effective solutions for customer challenges.

• Assist the call center in addressing member escalations and communicating back to the client.

• Collaborate with clients to identify and collect information regarding the scope and timelines for their projects.

• Manage operational support for client requirements, including member correspondence.

• Engage in requirement gathering and quality assurance for product development initiatives that cater to client needs.

• Participate in, comply with, and promote compliance, cultural values, and learning initiatives.

• Carry out additional duties as assigned.

⛳️ Requirements

• Bachelor's degree in a relevant field of study or equivalent professional experience is required.

• A minimum of 2 years of pertinent experience in the pharmacy benefits sector.

• Demonstrated ability to effectively manage client relationships.

• Familiarity with specialty medication benefits is preferred.

• Advanced proficiency in Microsoft Office Suite.

🏝️ Benefits

• Comprehensive industry-leading benefits for Health, Dental, and Vision insurance.

• 20 days of paid time off.

• 4 weeks of paid parental leave.

• 9 paid holidays.

• 401K company match up to 5% with no vesting requirement.

• Adoption Assistance Program.

• Flexible Spending Account.

• Educational Assistance Plan and support for Professional Memberships.

• Referral Bonus Program – earn up to $750!