Senior Account Director

This is a fully remote position, open to applicants in New York.

📋 Description

• Serves as the primary account lead with proactive, daily communication with clients.

• Responsible for the flawless execution of multiple large, high-value client projects.

• Ensure that junior team members produce high-quality account management deliverables, including weekly client status reports and meetings, as well as accurate and actionable contact reports.

• Conduct productive and informative project kickoffs, holding all team members accountable for supplying the necessary documentation.

• Ensure that relevant team members are knowledgeable about our clients' Medical/Legal/Regulatory review processes, ensuring clean submissions that incorporate previous learnings, and provide MLR solutions to enhance the value proposition for clients.

• Accountable for the overall client budget through proactive, ongoing discussions with the project management team and clients/VP.

• Collaborate with project management to set forecasts and ensure that financial objectives are met or surpassed.

• Able to allocate the right resources at the appropriate times while maintaining profitability.

• Focused on surpassing quarterly and annual financial targets.

• In conjunction with project management, responsible for developing and presenting Statements of Work (SOWs).

• Engage in new business opportunities and participate in pitches.

⛳️ Requirements

• A minimum of 7 years of experience managing healthcare/pharmaceutical marketing accounts.

• At least 5 years of experience on the agency and/or pharmaceutical side is required.

• Experience in multichannel marketing.

• Proven ability to develop, nurture, and expand meaningful client relationships.

• Demonstrated skill in identifying and acting on growth opportunities.

• Exhibits forward-thinking and solution-oriented approaches, both internally and externally.

• A strong understanding of the multidisciplinary team dynamics and the appropriate timing to engage resources.

• Exceptional attention to detail and a high level of self-accountability.

• Eagerness to learn, acknowledging that there is always room for growth.

• Strong organizational skills with the capability to manage multiple projects on schedule while also being involved in new business opportunities or similar tasks.

• Excellent communication skills, combining listening, speaking, and business writing, and knows the right moments to use various communication methods.

🏝️ Benefits

• Medical

• Dental

• 401(k)

• Tuition reimbursement

• Flexible time off