Senior Academic Advisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate consultative introductory calls (inbound) with parents and students to identify their objectives, clarify the admissions process, and suggest suitable Inspira programs and packages tailored to their needs.

• Manage the relationship with prospective students and their families from the initial contact through enrollment by fostering trust, providing guidance, and ensuring a seamless and positive experience throughout their journey.

• Proactively follow up to maintain engagement with prospects, anticipate potential questions or concerns, and assist them in making a confident decision to partner with Inspira.

• Innovate and experiment—test new scripts, enhance messaging, and investigate creative follow-up strategies to optimize conversion rates and continually enhance the enrollment experience.

• Successfully close sales across a variety of programs and services, achieving or surpassing monthly and quarterly sales targets.

• Collaborate across departments with marketing, counseling, and finance teams to ensure smooth transitions, strong alignment, and an outstanding customer experience.

• Stay updated on competitor offerings and market trends; provide real-time insights to founders and leadership to influence product, pricing, and go-to-market strategies.

• Utilize HubSpot CRM to oversee the entire sales cycle—tracking leads, logging communications, creating email templates, forecasting revenue, and maintaining data accuracy across all stages.

• Accurately forecast enrollments by managing deal stages, values, and closing dates within HubSpot.

• Assist with onboarding and customer success for newly enrolled students to ensure a strong start and high satisfaction.

⛳️ Requirements

• 3–5 years of experience in inbound sales within a service-oriented or consultative environment, ideally with sales cycles lasting under 2–3 months.

• Demonstrated success in selling premium or high-value service packages (ACV $5,000+), with a proven history of exceeding targets and delivering exceptional client experiences.

• Outstanding communication skills. You are confident in presenting, writing, and speaking with clarity, empathy, and professionalism.

• Strong proficiency in CRM systems, preferably HubSpot (or similar tools), with a talent for maintaining accurate data and utilizing systems to enhance performance.

• Comfortable with data and reporting, including experience with Excel or Google Sheets to create and analyze dashboards.

• Nice to Have: Previous experience in education, admissions, or academic consulting sales.

🏝️ Benefits

• Health, dental, and vision insurance, with base plans fully covered by the employer.

• Flexible paid time off (PTO) and paid holidays.

• 401(k) plan with company matching.