Security Dispatch – Full Time, Rotational

This is a fully remote position, open to applicants in Alaska.

📋 Description

• Coordinate emergency response for fires, medical incidents, and various emergency and non-urgent scenarios.

• Send security staff to address safety- and security-related inquiries.

• Interact with colleagues and agencies including North Slope Borough, State of Alaska entities, U.S. Military, and wildlife organizations.

• Receive and direct incoming calls for Greater Prudhoe Bay, providing information and referrals as needed.

• Utilize a computer-aided dispatch system to document emergency and non-emergency call information.

• Notify the relevant parties through phones, radios, pagers, and other dispatching tools.

• Oversee facility, drill site, camp, and other alarms, ensuring timely notifications are made.

• Serve as the telephone operator for the Greater Prudhoe Bay Field.

• Respond to calls from the public, on-site agencies, and related entities, managing routine inquiries.

• Notify Security/Dispatch leadership about personnel issues that require administrative follow-up.

• Collaborate effectively in a shared office environment.

• Work 12-hour shifts for 14 consecutive days or nights.

• Uphold confidentiality at all times.

• Maintain composure while managing emergency calls and dispatching personnel and resources.

• Execute additional duties as assigned.

• This role does not involve supervisory responsibilities.

⛳️ Requirements

• High school diploma or GED equivalent is required.

• A minimum of two (2) years of relevant experience in this field.

• Intermediate computer proficiency, including Microsoft Office and specific contract software.

• Must successfully pass pre-employment criteria, which may include a drug test, physical examination, fit-for-duty assessment, and hearing evaluation.

• Capability to reside in dormitory-style accommodations while adhering to remote camp cleanliness standards.

• Ability to work collaboratively as part of a team.

• Proficient decision-making skills with minimal supervision.

• Must be able to speak, understand, read, and write in English.

• Compliance with company and client safety protocols and regulations is mandatory.

• Ability to multitask, function in a divided-attention environment, and remain composed during emergencies.

• Completion of mandatory safety training, pre-employment testing, and contract/company prerequisites is necessary.

• Must fulfill the physical requirements outlined and successfully pass the Fit For Duty Test.

• Capacity to sit or stand for extended periods during 12-hour shifts.

• Proficiency in using desktop telephones, console radios, handheld radios, and other communication devices.

• Familiarity with Greater Prudhoe Bay geography, terminology, and culture is essential.

🏝️ Benefits

• Rotational work schedule: two (2) weeks on followed by two (2) weeks off.

• Company-funded flights to remote locations for scheduled assignments.

• Equal employment opportunity employer.

• NANA shareholder employment preference where legally permitted.

• Disability accommodation support available throughout the employment process.