SDR Manager

This is a fully remote position, open to applicants in California, +12 more states.

📋 Description

• Lead and expand a high-performing SDR team dedicated to generating qualified leads in the US market.

• Coach, develop, and mentor SDRs to enhance their prospecting, qualification, and communication skills.

• Oversee SDR performance metrics, reporting, and dashboards to facilitate data-driven decision-making.

• Create and implement a structured onboarding program to quickly integrate new hires into product knowledge, market understanding, and sales methodologies.

• Collaborate with Marketing and Sales to synchronize campaigns, messaging, and demand generation strategies.

• Drive innovative outbound and inbound prospecting initiatives across various buyer personas.

• Ensure Sales Accepted Opportunities achieve quality and volume targets to sustain a healthy, predictable pipeline.

• Utilize AI-driven tools and automation to enhance efficiency and personalize outreach at scale.

• Utilize CRM and sales enablement tools (preferably HubSpot) to ensure strong data integrity and performance visibility.

• Continuously improve playbooks, processes, and technology to boost SDR productivity and impact.

⛳️ Requirements

• Proven experience in successfully managing and expanding a sales development or inside sales team, ideally within a SaaS environment.

• Demonstrated experience with CRM software (HubSpot highly preferred) and other sales enablement tools.

• Strong analytical mindset with a history of using data to drive performance enhancements and strategic choices.

• Exceptional coaching, mentoring, and communication abilities, with the capacity to inspire and motivate a team.

• In-depth understanding of sales processes, lead generation, and pipeline management.

• Passionate about technology and a strong interest in cybersecurity.

• Committed to customer satisfaction with a deep understanding of prospect pain points during initial engagement.

• Experience or a solid understanding of implementing AI and automation solutions to improve sales development efforts (e.g., AI-driven lead scoring, automated sequencing, conversational AI).

🏝️ Benefits

• Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being.

• WFH set-up allowance: To ensure you have the right environment to work in, we will assist you in getting set up within your first 3 months at UpGuard.

• $1500 USD annual Learning & Development allowance: To support your career growth, all team members can expense development opportunities against this allowance.

• Annual leave: PTO plus two additional UpGuardian leave days to allow you to recharge.

• 18 weeks paid Parental Leave: Available regardless of parenting role.

• Personal Leave Allowance: This includes sick and carer’s leave.

• Top-spec hardware: All team members will receive high-quality laptops suitable for their roles.

• Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to assist in their work.

• Health Insurance: Comprehensive health, dental, and vision insurance.