Scrum Master

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead Agile ceremonies for designated delivery teams, encompassing sprint planning, daily scrums, backlog refinement, sprint reviews, retrospectives, and release-planning tasks.

• Collaborate with Government product owners and technical leads to uphold a prioritized backlog that aligns with mission objectives.

• Mentor teams and stakeholders on Scrum principles, Agile methodologies, estimation, acceptance criteria, Definition of Ready, Definition of Done, and ongoing improvement.

• Identify, monitor, and eliminate obstacles; facilitate the resolution of inter-team dependencies, environmental limitations, approvals, and resource conflicts.

• Oversee delivery metrics and dashboards, including sprint velocity, burndown or burnup charts, backlog health, work in progress, release readiness, and impediment status.

• Convey significant trends and risks to program leadership and Government stakeholders.

• Organize demonstrations of completed work, assist with User Acceptance Testing, and ensure that stories are marked as complete only after documented stakeholder approval and necessary evidence are provided.

• Conduct retrospectives and maintain actionable improvement plans.

• Aid in planning and coordination among application development, ITSM platform development, automation, analytics, UX, cybersecurity, infrastructure, and service management teams.

• Ensure that Agile delivery is consistent with Government regulations regarding change, configuration, release, security, and quality-management processes, including test evidence, release notes, rollback plans, and approvals.

• Assist in dependency mapping, risk management, capacity planning, and roadmap creation.

• Encourage disciplined use of approved work-management and collaboration tools; maintain sprint artifacts, decision logs, action items, and status reports.

• Support the transition of work from development to deployment and operational support, including knowledge transfer and post-implementation evaluations.

⛳️ Requirements

• A Bachelor's degree and at least 5 years of relevant experience; or an additional 4 years of related experience may substitute for the degree.

• Must be a U.S. Citizen.

• Must possess an Active Secret Clearance (favorably adjudicated T3/T3R) to begin employment.

• Must be within the investigation scope and/or currently participating in Continuous Evaluation / Continuous Vetting.

• Proven ability to work independently, analyze issues, determine the best course of action, and exercise discretion and independent judgment with minimal day-to-day supervision.

• At least 3 years of experience as a Scrum Master, Agile Delivery Lead, or Agile Coach for software development or IT service delivery teams.

• Demonstrated experience in facilitating Scrum ceremonies, managing obstacles and dependencies, and coaching cross-functional teams and stakeholders in Agile practices.

• Experience translating business requirements into well-defined user stories, acceptance criteria, and prioritized backlog items in collaboration with product owners and technical teams.

• Familiarity with Agile work-management tools such as Jira, Azure DevOps, ServiceNow Agile Development, or similar platforms.

• Experience with Agile metrics, delivery reports, risk management, sprint forecasting, and stakeholder communication.

• Experience assisting with User Acceptance Testing, formal stakeholder demonstrations, and regulated release or change management processes.

• Strong facilitation, conflict-resolution, organizational, written, and verbal communication skills.

• Ability to sit for extended periods.

• Ability to stand for extended periods.

• Ability to move around an office environment.

• Ability to navigate between multiple buildings.

• Ability to stoop, kneel, crouch, or crawl as the situation requires.

• Capable of repeatedly lifting and carrying weights up to 35 pounds.

• Willingness to travel by land or air transportation up to 10% of the time.

• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or similar Agile certification (preferred).

• ITIL 4 Foundation or higher certification (preferred).

• Experience working with the Department of War, DoD, Intelligence Community, or other compliance-focused Federal IT environments (preferred).

• Experience using ServiceNow Agile Development, Jira, Azure DevOps, or similar work-management tools (preferred).

• Experience with customer-experience metrics, dashboards, automation, Power BI, or service-portal modernization (preferred).

• Experience scaling Agile delivery across multiple teams and coordinating program increments, releases, or enterprise roadmaps (preferred).

🏝️ Benefits

• Salaried, FLSA-exempt position.

• Recognized as a 2024 Military Friendly Employer.

• Dedicated to the hiring and support of active-duty and veteran employees.