Scrum Master

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate Scrum events such as sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement sessions.

• Provide coaching to team members, Product Owners, and stakeholders on Agile values, Scrum principles, and enhancing team effectiveness.

• Collaborate with Product Owners to ensure product backlogs are prioritized, well-defined, and actionable.

• Identify, monitor, and drive the resolution of impediments that impact productivity or delivery goals.

• Assist teams in setting realistic sprint goals based on their capacity, priorities, dependencies, and historical performance metrics.

• Foster team accountability, ownership, collaboration, and self-organization.

• Facilitate communication between development teams, business stakeholders, and interdependent teams.

• Escalate unresolved risks, dependencies, and organizational challenges to the appropriate leaders.

• Shield teams from unnecessary interruptions while ensuring visibility into progress and delivery commitments.

• Analyze Agile delivery metrics including velocity, cycle time, lead time, throughput, predictability, and work-in-progress trends.

• Lead retrospectives that produce actionable outcomes and measurable process enhancements.

• Support ongoing improvement of team delivery and engineering practices without dictating technical design decisions.

• Coordinate planning and execution across teams involving shared dependencies or multiple delivery teams.

• Maintain transparency in delivery using Agile management tools such as Azure DevOps, Jira, or similar platforms.

• Drive discussions aimed at improving quality, minimizing rework, and establishing sustainable delivery practices.

• Contribute to the organization's Agile maturity through coaching, knowledge sharing, and the promotion of consistent practices.

• Perform other assigned duties as necessary.

⛳️ Requirements

• Bachelor's degree in Information Technology, Business, or a related field, or equivalent professional experience.

• A minimum of three years of experience in Agile software development, technology delivery, or similar environments.

• At least two years of experience as a Scrum Master, Agile Delivery Lead, or in a comparable Agile facilitation role.

• Working knowledge of Scrum frameworks, Agile methodologies, and continuous improvement practices.

• Experience in facilitating Agile ceremonies and supporting software delivery teams.

• Strong skills in facilitation, communication, conflict resolution, organization, and stakeholder management.

• Proven ability to identify delivery obstacles and coordinate effective solutions across teams.

• Capacity to build productive working relationships with technical teams, Product Owners, business stakeholders, and technology leaders.

• Familiarity with Agile work management tools such as Azure DevOps, Jira, or similar platforms.

• Willingness to work flexible and/or extended hours, if necessary, to fulfill job requirements.

• Ability to pass required background screening.

• Reliable internet connection for remote/hybrid work.

• Must be legally authorized to work in the United States.

• Preferred: Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Scrum Master (SSM), or a similar certification.

• Preferred: Experience in supporting multiple Agile teams.

• Preferred: Familiarity with the software development lifecycle (SDLC) and DevOps practices.

• Preferred: Experience with Azure DevOps reporting and delivery metrics.

• Preferred: Background in leading teams through process improvement or organizational change initiatives.

• Preferred: Experience utilizing data and delivery metrics to foster continuous improvement.

🏝️ Benefits

• A rewarding career dedicated to helping others.

• A fun and engaging work environment centered on team unity.

• Job satisfaction derived from making a positive impact in the work you do and the lives we serve.

• Professional training opportunities to enhance your skills for career advancement.

• Medical, Dental, and Vision Insurance.

• Vacation accrued at 3.07 hours per pay period to be used when accrued.

• Profit-sharing for employees in good standing.

• Two Paid Floating Holidays.

• Nine Paid Federal Holidays.

• Paid Safe Sick Time accrued at 1 hour per 30 worked to be used when accrued.

• Instant Earnings Option.

• 401(k) Retirement plan with discretionary company match.

• Company-Paid Life Insurance.

• Supplemental Life, Accident, Critical Illness, and Hospital benefits.

• Short and Long-Term Disability.

• Paid Parental Leave.

• Flexible Spending Account.

• Employee Assistance Program.

• Pet Insurance.

• Remote/hybrid work option available.

• Please note that the employer does not offer visa sponsorship or STEM OPT extensions.