School Engagement – Student Success Manager

This is a fully remote position, open to applicants in North Carolina, +3 more states.

📋 Description

• Act as a vital member of the school leadership team, dedicated to enhancing student recruitment, fostering family engagement, improving scholarship accessibility, and ensuring sustainable enrollment.

• Collaborate closely with school leaders to support strategic growth initiatives, strengthen family connections, and guarantee that students and families receive personalized support throughout the enrollment and retention processes.

• Provide leadership and oversight for Opportunity Scholarship (OS), ESA+, and other tuition assistance programs, acting as a primary resource for families as they navigate enrollment, funding, and school engagement.

• Create and execute targeted outreach campaigns, re-registration initiatives, and student retention strategies aimed at bolstering enrollment growth and ensuring long-term student success.

• Foster a strong sense of community, serve as a trusted intermediary between families and school leadership, and contribute to strategic planning efforts that enhance the overall experience for students and families.

⛳️ Requirements

• An Associate’s degree is required; a Bachelor’s degree in Education, Business, Communications, or a related field is preferred.

• A minimum of 2 years of experience in education, admissions, enrollment management, family engagement, customer service, student support, or a related field is necessary.

• Proven ability to build positive relationships with students, families, and stakeholders through effective interpersonal and communication skills.

• Experience in managing multiple projects, priorities, and deadlines within a fast-paced environment.

• Strong organizational skills with a keen attention to detail and data accuracy.

• Capability to analyze data, monitor progress, and maintain precise records and reports.

• Excellent written and verbal communication skills, including the ability to conduct presentations, information sessions, and family outreach activities.

• Ability to work independently while effectively collaborating with school leadership and cross-functional teams.

• A commitment to providing outstanding customer service and promoting a positive school culture.

• Capability to maintain confidentiality and manage sensitive student and family information with professionalism.

• Willingness to work occasional evenings or weekends to support family information sessions, enrollment events, and school activities.

• Proficiency in Microsoft Excel, PowerPoint, MS 365, and web applications.

• Ability to pass the required background check.

🏝️ Benefits

• Health benefits

• Retirement contributions

• Paid time off