Partner Success Consultant – Commerce

This is a fully remote position, open to applicants in Washington.

📋 Description

• Formulate and implement growth strategies aimed at enhancing revenue, conversion, and engagement across travel products, which include loyalty, pricing, merchandising, and marketing best practices.

• Conduct executive business reviews with C-level and senior stakeholders, transforming partner objectives into clear roadmaps and measurable results.

• Act as the main strategic liaison for your partner portfolio, cultivating trusted relationships with leadership teams and ensuring alignment on priorities and performance metrics.

• Recognize performance gaps and opportunities by analyzing platform data, then design and advocate for initiatives that drive significant impact.

• Convert partner business requirements into scalable product capabilities, collaborating closely with internal product and engineering teams to prioritize and influence the roadmap.

• Provide data-driven insights and recommendations that support partner decision-making at the executive level.

• Work onsite with partner teams as necessary to ensure alignment on strategy, execution, and results.

• Facilitate the onboarding of new partners onto the HTS Commerce platform, ensuring a seamless transition and rapid time-to-value.

• Track partner health metrics and proactively identify risks, escalating and resolving issues before they affect performance.

• Document best practices, playbooks, and frameworks that can be scaled throughout the global partner network.

⛳️ Requirements

• Background in consulting, strategic partnerships, or partner success roles within the technology, travel, or e-commerce sectors.

• Demonstrated ability to engage and influence senior and C-level executives to achieve measurable business results.

• Strong analytical abilities and the capacity to translate complex data into clear strategies and actionable recommendations.

• Exceptional communication skills and executive presence, with the comfort to lead high-stakes discussions confidently.

• A strategic mindset combined with an execution-focused approach and the agility to succeed in fast-paced environments.

• Experience in travel, e-commerce, or SaaS is highly advantageous.

🏝️ Benefits

• Well-capitalized and established startup with ambitious goals, offering a competitive salary and the benefits of pre-IPO equity packages.

• Unlimited paid time off (PTO).

• Carrot Cash travel stipend.

• Access to co-working space on demand through FlexDesk and a work-from-home stipend.

• Inquire about our generous parental leave, which exceeds industry standards!

• An entrepreneurial culture where pushing boundaries and taking risks is part of daily operations.

• Open lines of communication with management and company leadership.

• Small, agile teams that create significant impact.

• 100% employer-paid medical, dental, and vision coverage for employees.

• Access to disability and life insurance.

• Health Reimbursement Account (HRA).

• DCA/FSA and access to a 401k plan.