Enterprise Core Customer Success Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate the enhancement of safety, efficiency, and sustainability for our largest clients through strategic outcomes.

• Spearhead strategic customer interactions and propose workflow improvements.

• Coordinate executive business reviews for intricate partnerships.

• Shape internal roadmaps across various departments to advance customer-focused initiatives.

• Advocate for and integrate Samsara’s cultural values.

⛳️ Requirements

• Over 6 years of professional experience in Senior Customer Success, Account Management, or a strategic consulting capacity.

• Expertise in priority management and emotional intelligence essential for managing high-stakes partnerships.

• Demonstrated ability to foresee strategic challenges and address complex issues effectively.

• Proven skills in building trust and communicating efficiently at all organizational levels.

• Experience in supporting Enterprise SaaS and/or Fortune 500 companies.

• Bachelor’s degree from an accredited four-year institution.

• Willingness to travel up to 25-40% as required.

🏝️ Benefits

• Flexible, employee-driven remote work model.

• Stipend for professional development.

• Comprehensive health coverage and parental leave options.

• Performance-based bonuses and variable compensation.

• Equity opportunities for eligible positions.