Scheduling Specialist II

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in managing customer relations, physician interactions, patient care, and hospital business services through administrative tasks and scheduling functions.

• Conduct pre-registration and verify insurance eligibility electronically.

• Accurately determine and collect the financial responsibilities of patients.

• Manage complex scheduled events, including high-cost testing and related studies that come with specific instructions.

• Collaborate with service delivery areas to enhance patient flow and improve customer service.

• Initiate the complete patient experience and billing processes for hospital services.

• Organize complex facility-based ancillary testing across various locations and states.

• Arrange appointments across multiple facilities with considerable protocol differences.

⛳️ Requirements

• High School Diploma or its equivalent.

• Two (2) to Five (5) years of experience in scheduling, financial clearance, or patient access.

• For Specialist II, a minimum of five (5) years of scheduling experience in an acute care environment is required.

• Extensive knowledge of various scheduling systems.

• Proven proficiency in the appointment scheduling processes for complex diagnostic testing.

• National certification in HFMA CRCR or NAHAM CHAA must be obtained within one (1) year of employment.

• Skilled in utilizing Patient Registration/Patient Accounting systems and related software.

🏝️ Benefits

• Commitment to being an Equal Opportunity Employer.

• A workplace driven by mission and values.

• A person-centered care environment.