Scheduling Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Respond to incoming calls from clients seeking interpreters, as well as those looking to modify or cancel appointments.

• Collect and confirm appointment details, ensuring accurate data entry into our specialized scheduling software.

• Collaborate with interpreters to coordinate assignments, providing all necessary information and addressing any appointment-specific inquiries.

• Work in close partnership with multiple coordinators within the department to efficiently fulfill scheduling responsibilities and meet deadlines.

⛳️ Requirements

• A minimum of 5 years of office experience is preferred, with at least 2 years required for consideration. Scheduling experience is advantageous.

• Possession of a college degree or equivalent professional experience.

• Relevant experience should be in settings such as medical, legal, banking, or other skilled professions, with a focus on customer service and problem-solving.

• The candidate must be an effective communicator in English, easily understood by individuals from various linguistic backgrounds. Proficiency in the English language is essential.

• Ability to comprehend individuals with limited English proficiency.

• Strong computer skills, particularly with Windows applications (Outlook, Word, and Excel).

• Capacity to thrive in a fast-paced environment with tight deadlines.

• A professional and positive demeanor when speaking with clients over the phone.

• Strong attention to detail while managing multiple tasks simultaneously.

• A friendly and cooperative attitude is critically important.

🏝️ Benefits

• Full time/Weekends

• Remote, Manila (Philippines) Time Zone