Scheduling Coordinator

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversees all patient scheduling functions, including appointments, procedures, and examinations across various hospitals, physician practices, outpatient departments, modalities, and facilities.

• Enhances communication among staff, referral sources, and physician offices concerning any scheduling-related issues or concerns.

• Gathers clinical information, secures insurance details, and verifies patient demographics to ensure proper scheduling of screening and diagnostic tests.

• Arranges appointments for patients with physicians and schedules diagnostic testing procedures.

• Informs patients, their families, and physician offices about departmental protocols, procedures, insurance matters, referrals, and testing requirements.

• Monitors departmental protocols and practices, providing recommendations for enhancements.

• Employs scheduling software and other patient-specific applications to streamline patient access to the network.

• Acts as a resource for staff, physicians, and referring offices.

• Aims to minimize errors, reduce rework, and enhance quality through diligent attention to detail.

⛳️ Requirements

• High School Diploma or GED.

• At least 6 months of experience in a medical office, call center, or customer service environment; alternatively, the completion of an Associate's Degree program or higher will be considered.

• Ability to uphold a high level of confidentiality.

• Capability to thrive in a fast-paced environment while managing multiple tasks.

• Detail-oriented with proficiency in accurately entering information into electronic systems.

• Demonstrates the ability to manage stressful situations effectively.

• Proficient in Microsoft Office applications.

• Familiarity with EMR and scheduling systems such as EPIC, PHS, etc. is preferred.

• Bi-lingual in English and Spanish is preferred.

🏝️ Benefits

• Health insurance.

• Paid time off.