Scheduler

This is a fully remote position, open to applicants in Virginia, +1 more state.

📋 Description

• Schedule, cancel, reschedule, and register outpatient visits and procedures across various ambulatory clinics.

• Check patients in and out in accordance with scheduling and registration protocols.

• Gather and verify patient guarantor details and generate referrals or authorizations as necessary.

• Schedule and register patients by following established scheduling guidelines and ensuring medical appropriateness.

• Coordinate follow-up appointments and testing during the checkout process.

• Collect essential patient information for scheduling and registration purposes.

• Identify and communicate any scheduling adjustments and areas for development.

• Inform relevant personnel about scheduling changes resulting from cancellations.

• Address patient and staff inquiries and complaints, involving supervisors and patient representatives when needed.

• Consult with referring physicians’ offices to obtain and confirm complete written or electronic orders.

• Collect payments at the time of service, including copayments and managed-care waiver signatures.

• Reconcile the cash drawer at the end of each day and report any discrepancies.

• Complete Workques and daily tasks related to the scheduling area.

• Respond promptly to patient communications.

⛳️ Requirements

• High School diploma or equivalent.

• State criminal background check and Federal criminal background check, if applicable, as mandated for regulated areas.

• Strong skills in written and verbal communication.

• Capability to sit for extended periods.

• Ability to work in a conventional office setting.

🏝️ Benefits

• Comprehensive health benefits.

• Opportunities for professional development and growth.

• Supportive work environment with a focus on teamwork.