Scheduler

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and coordinate the scheduling of participants for study appointments in alignment with project specifications.

• Manage incoming phone calls, emails, and inquiries from participants.

• Execute administrative tasks such as data entry, filing, and preparing necessary materials.

• Collaborate with onsite study personnel to guarantee a seamless flow of participants and efficient operations.

• Maintain confidentiality and adhere to the ethical standards of the study.

• Address participant inquiries and furnish logistical details.

• Notify participants about their upcoming appointments.

• Communicate any changes in the schedule to participants.

• Serve as a communication link between participants and the Project Manager.

• Resolve any scheduling conflicts that arise.

⛳️ Requirements

• Proficient in Microsoft Office applications.

• Advanced expertise in Google Sheets.

• Professional proficiency in English (US).

• Residing in the Central time zone.

• A quiet, distraction-free, and professional environment for participant calls and team meetings.

• Exceptional customer service and communication abilities across phone, email, and electronic platforms.

• Strong skills in project management and prioritization.

• Self-driven, quick learner, and well-organized.

• Capable of adapting to a flexible work schedule as required.

• Highly detail-oriented.

• Maintains discretion when handling confidential information.

• High school diploma or equivalent qualification.

• Demonstrated experience in scheduling, reception, or administrative positions.

• Experience as part of a company team.

🏝️ Benefits

• Fixed-term employment opportunity.

• Full-time work schedule.

• Work week is Monday through Friday.

• Remote working arrangements available.

• Commitment to equal employment opportunities.