SAP Support Consultant – Finance

📋 Description

• You will be responsible for maintaining stable and reliable financial processes within SAP.

• Effectively and competently address incidents while supporting our customers in their daily operations in an efficient, organized, and service-oriented manner.

• Serve as the primary contact for our customers regarding SAP application support with an emphasis on Finance.

• Receive, evaluate, and manage support requests and incident reports through the ticketing system.

• Ensure consistent and high-quality operational SAP support in the daily activities of our customers.

• Analyze incidents, change requests, and error reports related to financial processes.

• Reproduce, analyze, and permanently resolve issues within customer systems.

• Collaborate closely and coordinate with internal subject-matter experts and SAP to address more complex challenges.

• Document solutions, workarounds, known errors, and process documentation clearly and traceably.

• Provide backup and support for related SAP modules within the support team.

⛳️ Requirements

• A degree in (Business) Informatics, Business Administration, Finance, or a similar qualification with a strong understanding of processes.

• Several years of experience in the SAP finance domain, preferably with a focus on SAP S/4HANA or S/4HANA Cloud.

• Strong knowledge of end-to-end financial processes, including customization in the FI, CO, AA modules, as well as adjacent modules like SD, MM, and PP.

• Experience in SAP application support and familiarity with ticketing tools.

• An analytical, solution-oriented, and customer-centric mindset.

• Ability to work independently, structured, and reliably.

• A team player who is resilient and enjoys operational support and customer engagement.

• Proficient in both German and English, with excellent written and spoken communication skills.

🏝️ Benefits

• Diverse support tasks within SAP S/4HANA and S/4HANA Cloud.

• Close collaboration with finance and logistics experts in interdisciplinary teams.

• Opportunities for professional development through personalized training and SAP certifications.

• A structured approach to work with clear processes and modern ticketing support.

• An open culture that encourages informal communication (Du) and a supportive team environment.