SAP Support Consultant – Finance

📋 Description

• Your role involves ensuring stable and dependable financial processes within SAP.

• Address incidents in a sustainable way.

• Deliver efficient and structured day-to-day support to our customers in a service-oriented manner.

• Serve as the primary point of contact for our customers regarding SAP application support, specifically in Finance.

• Receive, assess, and manage support requests and incident reports using the ticketing tool.

• Guarantee stable and high-quality operational SAP support for customers' daily business activities.

• Analyze incidents, change requests, and error messages related to financial processes.

• Reproduce, analyze, and permanently resolve issues on customer systems.

• Collaborate closely and coordinate with internal subject-matter experts and SAP on more complex topics.

• Document solutions, workarounds, known errors, and process documentation clearly.

• Provide backup support and assist with related SAP modules within the support team.

⛳️ Requirements

• A degree in (business) informatics, computer science, business administration, finance, or a comparable qualification with a solid understanding of processes.

• Several years of experience in the SAP finance domain, preferably with a focus on SAP S/4HANA or S/4HANA Cloud.

• Strong knowledge of finance end-to-end processes, including customization in the FI, CO, and AA modules, as well as related modules like SD, MM, and PP.

• Experience in SAP application support and familiarity with ticketing tools.

• Analytical, solution-oriented, and customer-centric mindset.

• An independent, structured, and reliable work style.

• A team player who is resilient and enjoys operational support and engaging with customers.

• Excellent German and English language skills, both written and spoken.

🏝️ Benefits

• Diverse support tasks in SAP S/4HANA and S/4HANA Cloud.

• Close collaboration with finance and logistics experts in interdisciplinary teams.

• Opportunities for professional development through tailored training and SAP certifications.

• A structured working environment featuring clear processes and modern ticketing support.

• An open, informal culture (first-name basis) and a supportive team atmosphere.