Salon Operations Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Handle incoming and outgoing phone calls, texts, and follow-up messages with clients.

• Organize, confirm, and oversee appointment scheduling.

• Reach out to clients to update them on appointment specifics, repairs, progress, and next steps.

• Collaborate with salon personnel to ensure wigs are prepared for scheduled appointments.

• Monitor outstanding tasks to ensure nothing is overlooked.

• Communicate with vendors or repair contacts as necessary.

• Offer general executive assistant support to the business owner.

• Assist in managing daily operational details remotely.

⛳️ Requirements

• Exceptional spoken English with a clear, professional communication style suited for customer interaction.

• Strong written communication abilities for texts, emails, and client follow-ups.

• Background in scheduling, customer service, administrative support, or executive assistant roles.

• Comfortable engaging with customers over the phone.

• Highly organized, detail-oriented, and dependable.

• Capable of consistent follow-up and managing multiple tasks simultaneously.

• Friendly, polished, and professional demeanor.

• Experience in a salon, beauty, retail, medical office, or appointment-driven business is advantageous.

🏝️ Benefits

• Fixed Schedule