Salesforce Systems Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the strategic steward of Salesforce platform integrity, encompassing configuration, architecture, governance, and operational health.

• Establish and uphold best practices for Salesforce automation, emphasizing Flow design standards, reuse, testing discipline, naming conventions, and long-term sustainment.

• Oversee platform governance regarding user permissions, profiles, permission sets, roles, and access models to guarantee least-privilege access and scalable administration.

• Collaborate with Security, Business Systems, RevOps, and leadership to ensure that Salesforce administration and architecture comply with security and compliance mandates.

• Develop and sustain system change management processes that facilitate audit compliance, release discipline, change traceability, testing rigor, and documentation standards.

• Design and enhance scalable platform structures, business processes, and control frameworks that enable growth while minimizing operational risk.

• Evaluate proposed system modifications for architectural integrity, downstream effects, compliance ramifications, and supportability.

• Lead intricate cross-functional initiatives from requirements gathering through implementation, rollout, and subsequent adoption.

• Enhance platform reliability and operational efficiency by pinpointing opportunities to streamline design, diminish technical debt, and standardize administration practices.

• Collaborate with analytics and data teams to bolster data integrity, reporting reliability, and executive visibility.

• Assess new platform capabilities, integrations, and administrative patterns, focusing on scalability, security, and business value.

• Serve as a trusted advisor to GTM leadership regarding Salesforce strategy, governance trade-offs, platform risks, and operational scalability.

⛳️ Requirements

• 7+ years of experience in Revenue Operations, Business Systems, Sales Operations, or GTM Systems roles.

• Profound Salesforce expertise, including platform architecture, security model design, automation, reporting, dashboards, data architecture, and governance.

• Extensive experience in establishing and governing best practices for Flows and other automation frameworks in a rapidly growing environment.

• Proven track record in designing scalable permission models and managing user access with a strong emphasis on control discipline.

• Solid understanding of change management, release governance, and audit-supporting processes for business-critical systems.

• Demonstrated experience leading complex systems implementations, platform redesigns, or process transformation initiatives.

• Practical application of AI to address complex systems and operational challenges.

• Strong project management and stakeholder engagement skills.

• Ability to influence cross-functional leaders without direct authority.

• Strong analytical and problem-solving skills with a focus on quantifiable business outcomes.

• Proven ability to balance platform governance, compliance, and business usability.

• Excellent documentation, communication, and change management abilities.

🏝️ Benefits

• Inclusive Team: We value diversity and foster an inclusive culture where everyone can thrive.

• Growth Opportunities: Be part of a vibrant and expanding team with ample career development prospects.

• Innovative Culture: Engage in a collaborative environment that promotes creativity and innovative thinking.

• Hybrid & Remote Work: We support a blend of remote and hybrid work models based on role and location, including our Chicago office, where certain roles necessitate regular in-office attendance.

• Competitive Compensation: We provide a competitive salary, equity, and benefits package. Our benefits include health, vision, and dental insurance for you and your family, a flexible vacation policy, and generous parental leave.