Salesforce Solution Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary technical leader for KIPP Foundation’s Salesforce platforms.

• Take ownership of platform strategy, enterprise solution design, and execution within KIPP’s national Salesforce ecosystem.

• Create and implement scalable Salesforce solutions that align with the enterprise technology strategy.

• Design integrations across Salesforce, Azure, SQL Server, and third-party systems utilizing REST/SOAP/Bulk APIs, Platform Events, Change Data Capture, and middleware patterns.

• Establish API standards, security measures, and monitoring protocols.

• Provide technical supervision, architecture assessment, and code review for contractors and consulting partners.

• Manage the Salesforce platform roadmap, organizational strategy, sandbox and environment management, security framework, data architecture, deployment processes, and release management.

• Set data governance standards for data modeling, data quality, master data management, and platform best practices.

• Oversee platform health through capacity planning, license optimization, performance tuning, and technical debt management.

• Implement principles of the Salesforce Well-Architected Framework.

• Manage KIPP’s Salesforce NPSP architecture, including donor and constituent data models, fundraising workflows, engagement automation, and nonprofit best practices.

• Direct the migration strategy from NPSP to Salesforce Nonprofit Cloud.

• Define customization standards specific to nonprofits.

• Serve as a hands-on architect and lead developer.

• Make architectural decisions between declarative and programmatic solutions.

• Establish standards for code architecture, trigger frameworks, CI/CD, source control, deployment automation, testing, and release management.

• Act as the primary escalation point for production issues and Zendesk escalations.

• Design and implement Agentforce, Einstein AI, Einstein Copilot, and prompt engineering solutions with responsible AI guardrails.

• Develop Data Cloud strategies for unified profiles, audience segmentation, AI-driven personalization, and real-time activation.

• Create Experience Cloud portals, communities, and self-service solutions utilizing LWC, personalization, and mobile-responsive practices.

⛳️ Requirements

• Over 8 years of experience in enterprise technology.

• At least 3 years in a Salesforce Architect or Lead Developer position.

• Extensive expertise in Salesforce architecture across Experience Cloud, Data Cloud, NPSP, and Nonprofit Cloud.

• Strong comprehension of scalability, governor limits, and enterprise solution design.

• Expert-level proficiency in Apex, LWC, Flows, SOQL/SOSL, Salesforce APIs, and event-driven enterprise integrations.

• Experience with LDV strategies, data modeling, migration planning, platform optimization, and Salesforce Well-Architected Framework principles.

• Practical experience with Agentforce, Einstein AI, Einstein Copilot, Prompt Builder, and AI-driven workflow automation.

• Excellent stakeholder management and communication abilities.

• Capability to translate strategy into technical roadmaps.

• Required certifications: Salesforce Certified Application Architect or System Architect.

• Required certification: Salesforce Certified Platform Developer II.

• Preferred certifications: Salesforce Certified Data Architect, Integration Architect, or Nonprofit Cloud Consultant.

• Full-time work in the United States is mandatory.

• Willingness to travel up to 5% (up to 10 days annually).

🏝️ Benefits

• 25 holidays.

• 18 additional flexible PTO days (increases to 23 days for years 3 and 4 and to 28 days for years 5+).

• 100% paid parental leave.

• Full premium coverage for employee medical/dental/vision plans.

• 75% premium coverage for employee + family medical/dental/vision plans.

• Wellness benefits, including fitness reimbursements, discounted tickets to theme parks/attractions, backup care support for children and adults/elders, and an employee assistance program.

• 401(k) retirement plan with a 4% match.

• Employer-sponsored legal plans.

• Life and disability insurance.

• Flexible spending accounts.

• Full-time remote work option.

• Up to 5% travel expectations.