Salesforce Marketing Cloud Specialist

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Oversee incidents, problems, business support, development, enhancements, and configurations related to the client's Salesforce Marketing Cloud and Data 360 (Data Cloud) solutions;

• Ensure the monitoring, integrity, and availability of systems that support operations;

• Adhere to ITIL best practices for managing incidents and problems;

• Implement, manage, and uphold provisioning, configuration, and automation processes;

• Investigate application issues;

• Provide corrective and evolutionary developments;

⛳️ Requirements

• Demonstrated experience of 2–3 years in 1st and 2nd line application support roles, customer-focused, specifically within Salesforce Marketing Cloud;

• Marketing Cloud Email Specialist or Marketing Cloud Consultant certification is preferred;

• Familiarity with Salesforce Data 360 (Data Cloud);

• Certification as a Data 360 (Data Cloud) Consultant is preferred.

🏝️ Benefits

• Comprehensive health insurance plans;

• Opportunities for professional development and training;

• Flexible working hours and remote work options;

• Supportive and inclusive work environment;

• Competitive salary and performance-based bonuses.