Salesforce Engineer – Manager

This is a fully remote position, open to applicants in Illinois, +4 more states.

📋 Description

• Review and evaluate system specifications

• Identify one or more technical solutions to present to clients

• Develop a robust technical solution grounded in best practices

• Collaborate with the team to design, develop, and sustain all development efforts

• Determine and coordinate time estimates and set priorities

• Assist in troubleshooting and reproducing bugs and errors, as well as executing test cases (manual or automated) based on business requirements and/or technical specifications

• Communicate with all internal stakeholders and record issues

• Address client issues promptly and respond to client communications within established internal timelines

• Engage directly with clients to pinpoint core issues and provide daily updates on the status of open tickets

• Document and convey estimated timeframes and scope of hours/cost for resolutions

• Collaborate with cross-functional teams to ensure quality throughout the system development life cycle while adhering to all deadlines

• Work with the project team and engineers to formulate effective strategies and testing plans

• Develop and maintain a thorough understanding and documentation of deployment and version control methodologies

• Assist in managing and contributing to internal applications

• Communicate with engineering leadership regarding demo and client application setup time requirements

• Configure templated applications from the AppExchange alongside clients

• Partner with the sales team to design demos and implement environments

⛳️ Requirements

• Bachelor’s degree required

• At least 7 years of work experience, with prior consulting experience preferred

• Minimum of 3-7 years of relevant Salesforce development experience

• Certified Salesforce Platform Developer (Dev 201) is required

• Certification as a Salesforce Advanced Developer is preferred

• Proven experience with AWS, GCP, and/or Azure platforms, Heroku, MongoDB, and/or Google Firebase products

• Experience with MuleSoft, Marketing Cloud, and UI/UX design

• Demonstrated analytical skills with a strong attention to detail

• Eagerness to learn new systems and technical solutions

• Outstanding verbal and written communication abilities

• Proficient in all Microsoft Office Products and Google applications

• Willingness to travel as necessary

🏝️ Benefits

• Comprehensive compensation and benefits package