Salesforce CRM Architect – Consumer Goods Cloud

📋 Description

• Responsible for managing complex Salesforce projects, from requirements analysis to successful Hypercare phase.

• Analyze and enhance sales, service, and field service processes throughout the entire customer journey.

• Develop comprehensive solution architectures using the Salesforce Consumer Goods Cloud for our clients.

• Design and facilitate workshops to translate business requirements into sustainable Consumer Goods Cloud solutions.

• Provide technical leadership within project teams and actively transfer knowledge to junior consultants.

⛳️ Requirements

• Several years of project experience as a Salesforce Consultant or Solution Architect within the Salesforce environment.

• Solid expertise in Salesforce Sales Cloud, Service Cloud, Consumer Goods Cloud, or comparable solutions.

• Experience in implementing complex client requirements, as well as in requirements engineering and test management.

• Strong communication skills, confident demeanor in client interactions, and enthusiasm for modern sales and service processes.

🏝️ Benefits

• Work-life balance: Mobile working, flexible working time models, various sabbatical options, coworking.

• Compensation & additional offers: Structured & transparent career model, employee discounts, bicycle leasing, company car option, retirement plan model.

• Professional & personal development: Intensive onboarding, personal mentor, training opportunities such as leadership training, individual coaching, and more.

• Health & well-being: Sports offerings, meditation and relaxation room, psychological counseling, corporate health management.

• Culture & cohesion: Regular events & trips, communities, periodic employee surveys.