Partner Success Consultant – Commerce

This is a fully remote position, open to applicants in Canada.

📋 Description

• Formulate and implement growth strategies aimed at enhancing revenue, conversion, and engagement for travel products, encompassing loyalty, pricing, merchandising, and marketing best practices.

• Conduct executive business reviews with C-level and senior stakeholders, converting partner objectives into coherent roadmaps and measurable results.

• Act as the main strategic liaison for your partner portfolio, fostering trusted relationships with leadership teams and ensuring alignment on priorities and performance metrics.

• Recognize performance discrepancies and opportunities using platform data, crafting and advocating for initiatives that drive significant improvement.

• Convert partner business requirements into scalable product capabilities, collaborating closely with internal product and engineering teams to prioritize and influence the development roadmap.

• Provide data-driven insights and recommendations that support partner decision-making at the executive level.

• Work alongside partner teams as needed to ensure alignment on strategy, execution, and results.

• Facilitate the onboarding of new partners onto the HTS Commerce platform, guaranteeing a seamless transition and quick realization of value.

• Track partner health metrics and proactively identify risks, escalating and resolving issues before they affect performance.

• Document best practices, playbooks, and frameworks that can be scaled throughout the global partner network.

⛳️ Requirements

• Background in consulting, strategic partnerships, or partner success roles within technology, travel, or e-commerce sectors.

• Demonstrated capability to engage and influence senior and C-level leadership to achieve measurable business outcomes.

• Strong analytical abilities with a knack for translating complex data into clear strategies and actionable recommendations.

• Exceptional communication skills and executive presence, comfortable leading high-stakes discussions with confidence.

• A strategic mindset complemented by a focus on execution and the flexibility to excel in fast-paced environments.

• Experience in travel, e-commerce, or SaaS is highly advantageous.

🏝️ Benefits

• Well-funded and established startup with ambitious goals, offering a competitive salary and potential benefits from pre-IPO equity packages.

• Hopper pays 100% of the premiums for the group insurance plan.

• Hopper provides life, short-term, and long-term disability coverage.

• Health Savings Account (HSA) that covers qualifying medical and dental expenses.

• All employees and their dependents have access to Dialogue’s telemedicine services, anytime and anywhere.

• All employees are eligible for an RRSP plan with automatic pre-tax deductions from each paycheck.

• Inquire about our generous parental leave policy, which exceeds industry norms!

• Unlimited paid time off (PTO).

• Carrot Cash travel stipend.

• Access to co-working space on demand through FlexDesk and a work-from-home stipend.

• An entrepreneurial culture that encourages pushing boundaries and taking risks as part of everyday operations.

• Open lines of communication with management and company leadership.

• Small, agile teams leading to significant impact.