Salesforce Business Analyst – Market-to-Sales

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Collaborate with business stakeholders to establish, enhance, and prioritize functional requirements and process improvements for Market to Sales.

• Convert business needs and functional specifications into clear, actionable solution designs suitable for agile teams.

• Oversee and assist in hands-on solution design, prototyping, and proof-of-concept initiatives for Salesforce Sales Cloud, CPQ, Billing, and related functionalities.

• Direct implementation activities throughout delivery, working closely with developers, testers, scrum masters, business partners, and external consultants as necessary.

• Identify and suggest opportunities to enhance, streamline, and automate Market to Sales processes, systems, and user experiences.

⛳️ Requirements

• Minimum of 4 years of experience with Salesforce Sales Cloud, including practical expertise in Lead, Account, and Opportunity management.

• Strong comprehension of the complete sales lifecycle, encompassing Forecasting, Quoting, Orders, Contracts, and Subscription Management.

• Experience integrating AI technologies into the sales lifecycle and utilizing them to enhance role performance.

• Proficient in Salesforce administration, covering Reports and Dashboards, Lightning Experience, Flows, Security/Permissions, and data modeling.

• Robust understanding of end-to-end system integrations and the broader landscape of enterprise applications.

• Capability to convert documented business processes into scalable application workflows and system functionalities.

• Familiarity with Agile software development methodologies (e.g., Scrum, Kanban).

• Experience with Agile practices, including User Stories, Test-Driven Development (TDD), Continuous Integration, and Continuous Testing.

• Exposure to cross-channel business models, such as Partner ecosystems and E-Commerce platforms.

• Proven expertise in Salesforce Sales Cloud, with a solid understanding of platform capabilities, configuration, and business applications.

• Direct experience in roles such as Business Analyst, Consultant, or Product Owner.

• Basic understanding of AI concepts and their practical use in business processes and sales technology environments.

• Strong analytical, problem-solving, negotiation, task management, and project coordination abilities.

• Exceptional written and verbal communication skills, capable of effectively engaging with both business and technical stakeholders.

• Highly motivated, inquisitive, and proactive self-starter, adept at managing multiple initiatives across agile teams.

• Commitment to continual learning and keeping abreast of emerging Salesforce, AI, and Market to Sales capabilities.

• Salesforce Administrator certification is preferred.

• Knowledge of Agentforce Revenue Management is an advantage.

🏝️ Benefits

• Comprehensive benefits and opportunities.