Salesforce Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with customer stakeholders to identify desired business outcomes and establish success criteria.

• Communicate the value of proposed solutions and strategies to customer stakeholders.

• Facilitate Discovery and requirements refinement sessions to identify customers’ business, functional, and technological needs.

• Consolidate requirements to produce clear and detailed user stories and solution design documentation.

• Conduct fit-gap analysis between Salesforce capabilities and client needs.

• Create innovative Salesforce solutions through declarative configuration, complex data model development and refinement, external integration, business process automation, and custom functionality.

• Develop unique industry accelerators and contribute to the creation of thought leadership white papers.

• Write custom development specifications and oversee the delivery and testing of functionality by Development Resources.

• Refine Salesforce solutions through an adaptive-agile cycle in collaboration with the customer Product Owner.

• Create a training curriculum and conduct training sessions for the solution’s end users.

• Partner with the Project Manager to oversee project scope, budget, and timeline expectations.

⛳️ Requirements

• Bachelor's degree.

• A minimum of FIVE (5) years of professional experience.

• At least ONE (1) current Salesforce Certification (Admin, App Builder & Sales/Service/Community Clouds).

• US Citizenship is a contractual requirement for this position.

• Familiarity with AI tools.

• Selected candidates must be capable of working in a hybrid environment.

• Practical experience with Salesforce's declarative automation features, including Salesforce Lightning Flow Builder.

• Experience in building applications using the low-code capabilities of Salesforce Lightning Experience.

• Knowledge of dynamic forms, advanced formulas, and validation rules.

• Experience in business process definition, process mapping, and reengineering.

• Proficiency in writing Epics and user stories to document Salesforce requirements.

• Experience with data migrations to and from Salesforce.

• Understanding of key levers for B2B, B2C, and hybrid business models.

• Exceptional written and verbal communication skills.

• Strong teamwork and collaboration abilities.

• Familiarity with Agile or Hybrid-Agile methodologies.

🏝️ Benefits

• Work Model – Remote - United States.

• Employment Type - Full-time.

• Salary - The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions are influenced by various factors, including skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

• Decision Foundry is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities receive reasonable accommodations to participate in the job application or interview process, perform essential job functions, and access other benefits and privileges of employment.