Salesforce Administrator

📋 Description

• Take charge of Salesforce administration, which includes user setup, permissions, profiles, roles, and access controls.

• Oversee support intake and triage, addressing Tier 1 and Tier 2 issues throughout Salesforce.

• Construct and maintain objects, fields, page layouts, and validation rules.

• Ensure data integrity by monitoring, cleaning, deduplicating, and implementing governance processes.

• Develop and uphold dashboards, reports, and analytics to aid in business decision-making.

• Assist with release management, sandbox testing, deployments, and documentation of modifications.

• Sustain integrations between Salesforce and external systems, collaborating with Engineering as required.

• Create and enforce Salesforce best practices, standards, and process documentation.

• Provide training and enablement for internal teams to promote best practices.

• Carry out additional duties as assigned to support organizational or operational priorities.

⛳️ Requirements

• A minimum of 3 years of Salesforce administration experience in a growing company environment.

• Strong proficiency in Salesforce configuration, workflows, Flow automation, and reporting.

• Experience in managing user access models, security, and permissions at scale.

• Solid understanding of data quality, governance, and lifecycle management.

• Capability to gather requirements, prioritize requests, and manage multiple stakeholders.

• Comfort in working cross-functionally with Sales, Ops, and Engineering teams.

• Experience supporting integrations and collaborating with technical teams on system design.

• Salesforce Administrator Certification preferred (or the ability to obtain it shortly after hire).

🏝️ Benefits

• Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.

• Equity for All: As part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.

• Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.

• Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.

• Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.

• Training & Licensing Support: We invest in your professional growth with resources for training and licensing.

• Paid Time Off: We offer generous PTO—and we encourage you to use it!

• Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.

• Parental Leave: We provide paid parental leave to support you and your growing family.

• No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.

• Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.

• Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.