This is a fully remote position, open to applicants in South Carolina.

• Oversee Salesforce user accounts, profiles, permission sets, and access controls.

• Create, modify, deactivate, and maintain users while adhering to security and governance best practices.

• Configure and manage Salesforce sandbox environments to facilitate development, testing, and quality assurance.

• Collaborate with development teams to implement code changes and updates across various Salesforce environments.

• Monitor workflow queues, automation processes, and system performance to guarantee operational efficiency.

• Diagnose and resolve issues related to workflows, automation, and system functionality.

• Provide support and maintenance for integrations with external platforms such as AWS Connect, ServiceNow, and Azure AD.

• Configure and maintain identity provider integrations, with a particular emphasis on Azure AD and Single Sign-On (SSO) capabilities.

• Ensure secure authentication and effective access management across integrated systems.

• Maintain Salesforce configurations, customizations, workflows, and associated documentation.

• Offer end-user support, troubleshooting, and training as necessary.

• Work in conjunction with technical and business teams to enhance operational processes and system improvements.

• Ensure adherence to organizational security standards and governance policies.

• Salesforce Certified Administrator certification (or a comparable Salesforce Administration certification).

• At least 5 years of experience as a Salesforce Administrator, demonstrating strong expertise in daily Salesforce administration and maintenance.

• Proven experience in managing Salesforce users, profiles, roles, permission sets, and security settings.

• Significant experience with Salesforce workflows, automation processes, and troubleshooting methodologies.

• Familiarity with Salesforce sandbox management and environment administration.

• Comprehensive understanding of Salesforce security and access management best practices.

• Exceptional problem-solving, analytical, and troubleshooting skills.

• Strong verbal and written communication skills.

• N/A

Salesforce Administrator – Contract

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