Salesforce Administrator

This is a fully remote position, open to applicants in India.

📋 Description

• Take ownership of the Salesforce platform in its entirety, encompassing Sales Cloud, CPQ, integrations, and connected GTM tools.

• Oversee daily administration tasks, including user management, permissions, profiles, roles, and security configurations.

• Develop and sustain custom objects, fields, page layouts, validation rules, workflows, and flows.

• Ensure data quality through deduplication, data hygiene, and maintaining data integrity across accounts, contacts, leads, and opportunities.

• Set up and manage reports and dashboards for Sales, Marketing, and Leadership teams.

• Collaborate with Sales, Marketing, and Customer Success to convert process requirements into scalable Salesforce configurations.

• Oversee integrations between Salesforce, CPQ, and other GTM tools.

• Diagnose user issues and offer ongoing training and documentation.

• Assist with release management, sandbox testing, and change management for organizational updates.

⛳️ Requirements

• Minimum of 3 years of hands-on experience in Salesforce Administration.

• Salesforce Administrator Certification (ADM 201) is mandatory.

• Advanced Admin or Platform App Builder certification is an added advantage.

• Comprehensive understanding of Sales Cloud is essential.

• Familiarity with CPQ or Service Cloud is a plus.

• Proficient in flows, process automation, and declarative configuration.

• Knowledge of Apex is beneficial, though not required.

• Capability to work autonomously and manage multiple stakeholder requests effectively.

• Exceptional communication skills for engaging with global stakeholders across India, US, UK, and APAC regions.

• Experience in Revenue Operations, CPQ, or Quote-to-Cash processes is desirable.

• Background in supporting a B2B SaaS GTM organization is preferred.

• Familiarity with sales technologies such as Outreach, Gong, ZoomInfo, or similar tools is advantageous.

🏝️ Benefits

• Employee Stock Options (ESOPs).

• A flexible, top-tier benefits package aligned with India market standards.

• Fully remote work environment equipped with state-of-the-art collaboration tools.

• Opportunities for innovation, continuous learning, and career advancement.