Salesforce Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the daily configuration, support, maintenance, and enhancement of the Salesforce Sales Cloud platform.

• Manage user accounts, roles, profiles, permission sets, public groups, organization-wide defaults (OWD), and sharing rules.

• Develop and maintain fields, page layouts, record types, dashboards, and reports.

• Design and sustain Flow-based business process automation.

• Transition legacy Workflow Rules and Process Builder automations to Flow.

• Conduct data audits, deduplication, and cleansing activities.

• Handle data imports, exports, mass updates, and backups.

• Resolve Salesforce issues and assist users in troubleshooting problems.

• Oversee user setup, deactivation, roles, profiles, and license assignments.

• Coordinate system upgrades, seasonal releases, and sandbox refreshes/testing.

• Assess Salesforce releases and AppExchange applications and suggest adoption.

• Facilitate integrations with third-party sales tools.

• Aid in training new users and enhancing Salesforce skills across the organization.

• Document processes, workflows, and system configurations.

• Collaborate with Sales, Marketing, and Customer Success stakeholders to gather requirements and transform business needs into scalable Salesforce solutions.

• Ensure adherence to data governance, security, and privacy policies.

• Oversee the implementation and integration of AppExchange applications.

⛳️ Requirements

• At least 3 years of practical Salesforce Administration experience.

• Salesforce Certified Administrator certification is mandatory.

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field is preferred, or equivalent practical experience.

• Strong comprehension of Salesforce architecture, data model, and best practices.

• Required proficiency in Salesforce Flow, including Screen Flows, Record-Triggered Flows, and Scheduled Flows.

• Working knowledge of Validation Rules and Approval Processes.

• Experience with reports, dashboards, and data visualization.

• Strong familiarity with Sales Cloud, including pipeline management, opportunity/lead processes, and forecasting.

• Experience with Data Loader and Data Import Wizard.

• Understanding of security models, including roles, profiles, permission sets, and sharing rules.

• Familiarity with HubSpot, LeanData, ZoomInfo, or Sales Navigator.

• Experience with Salesforce Einstein/AI functionalities.

• Knowledge of AppExchange app evaluation and implementation.

• Experience with change management and release processes, including sandboxes and deployment tools.

• Basic understanding of Apex and Visualforce is a plus.

• Strong analytical and problem-solving skills.

• Excellent communication abilities and capacity to convey technical concepts to non-technical stakeholders.

• Highly organized with a keen attention to detail.

• Capability to manage multiple priorities and work independently.

🏝️ Benefits

• Competitive base salary and benefits starting from day one.

• Comprehensive medical and dental coverage through our own health solutions.

• Unlimited paid time off (PTO).

• Mental health support services.

• Retirement planning assistance.

• Financial protection options.

• Professional development opportunities with clear career progression and learning budgets.

• A mission-driven culture where diverse perspectives have a meaningful impact.

• Wellness programs available to all employees.

• Various additional employee perks.

• Full benefits package effective from day one.