Salesforce Administrator

📋 Description

• Assist in the administration, configuration, and upkeep of Salesforce applications and environments.

• Aid users by troubleshooting problems, managing tickets, and addressing Salesforce-related requests promptly.

• Design and maintain reports, dashboards, workflows, validation rules, and other declarative features within Salesforce.

• Conduct user account management, profile updates, page layout modifications, permission set assignments, and data maintenance tasks.

• Use Visual Studio Code (VS Code) and GitHub for configuration management, version control, and assisting in deployment activities.

• Keep system documentation, training materials, and standard operating procedures up to date.

• Engage in data imports, data cleansing, and initiatives to ensure data quality using Salesforce tools.

• Effectively communicate with team members and stakeholders regarding support requests, updates, and system issues.

⛳️ Requirements

• Must be a United States (U.S.) Citizen and the work MUST BE PERFORMED in the United States (U.S.).

• Capability to obtain a Federal Public Trust.

• A minimum of 2 years of experience as a Salesforce Administrator or in supporting Salesforce applications.

• Over 1 year of experience with Salesforce Lightning and standard Salesforce functionalities.

• At least 1 year of experience with Microsoft Office Suite and ticket management systems.

• A preferred Bachelor’s degree.

• Salesforce Administrator Certification.

• Strong communication, analytical, and problem-solving abilities.

• Experience in supporting Service Cloud or Public Sector Solutions.

• Familiarity with data management tools such as Data Loader.

• Knowledge of Agile methodologies and project management tools like Jira or similar.

• Basic understanding of Flows, Apex, and debugging techniques.

🏝️ Benefits

• Health insurance.

• 401(k) matching.

• Flexible work arrangements.

• Professional development opportunities.

• Paid time off.