Salesforce Administrator

📋 Description

• Configure and oversee the Salesforce Sales Cloud, Service Cloud, and/or Experience Cloud environments.

• Develop and manage custom objects, fields, record types, validation rules, page layouts, and automation workflows.

• Create and maintain Salesforce Flows, Process Builder automations, and approval processes.

• Generate reports, dashboards, and analytics to assist sales leadership and operational decision-making.

• Handle user setup, profiles, roles, permission sets, and sharing rules.

• Ensure data integrity through deduplication, enrichment, and data import/export operations.

• Facilitate Salesforce integrations with third-party systems such as ERP, marketing automation, and billing platforms.

• Organize Salesforce deployments, release management tasks, and managed package updates.

• Diagnose application issues and provide end-user support across various business teams.

• Collaborate with stakeholders to gather requirements and convert business processes into Salesforce solutions.

• Maintain comprehensive system documentation, including process flows, configuration guides, and data dictionaries.

⛳️ Requirements

• Minimum of 4 years of experience in Salesforce administration.

• Valid Salesforce Administrator Certification (ADM-201).

• Experience in supporting Salesforce implementation, optimization, or enhancement initiatives.

• Strong expertise in Salesforce automation tools, including Flow Builder and Approval Processes.

• Proficient in developing Salesforce reporting and dashboards.

• Knowledge of Salesforce data models, relational data concepts, and security architecture.

• Experience in supporting data migration and integration tasks using Data Loader, MuleSoft, or similar tools.

• Excellent analytical, troubleshooting, and communication skills.

• Bachelor’s degree in IT, Business, or a related field (or equivalent experience).

🏝️ Benefits

• Flexible work arrangements.

• Professional development opportunities.