Salesforce Administrator

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and provide support for Salesforce, which includes user setup, profile and role management, custom fields, validation rules, page layouts, flow automation, and custom objects.

• Create and document project plans, requirements, and technical documentation for Salesforce-related projects and initiatives.

• Work collaboratively across various business teams and stakeholders.

• Appropriately track and communicate internal expectations.

• Support and manage current applications and third-party systems.

• Document modifications for QA testing purposes.

• Define, model, construct, and test new, modified, and custom-built functionalities and workflows.

• Make decisions based on data with a strong focus on results.

• Carry out other assigned duties.

⛳️ Requirements

• Expertise in Service Cloud and Sales Cloud.

• In-depth understanding of relational databases and data integration tools.

• Capability to utilize ETL tools and Data Loader, as well as manipulate data for Salesforce loads.

• Strong analytical skills and ability to make data-driven decisions.

• Excellent interpersonal, presentation, written, and verbal communication abilities.

• Exceptional organizational skills.

• Proficient documentation skills.

• Competence in Microsoft Word, Excel, and PowerPoint.

• Certified Salesforce Administrator is required.

• Certified Salesforce Advanced Administrator is preferred.

• BA/BS degree in Computer Science or a related technical field.

• Minimum of 3 years of experience as a Salesforce Administrator.

• Experience in designing, developing, and implementing CRM platforms.

• Salesforce Marketing Cloud Administrator certification is an advantage.

• Familiarity with Heroku is an added benefit.

• Experience with Conga is considered a significant advantage.

• Background in hyper-growth and heavily acquired organizations is strongly preferred.

• Experience with Data Cloud, Field Service, Service Cloud, and Case Management is a plus.

• Must reside in the UK.

• Applicants must not require work sponsorship.

🏝️ Benefits

• Remote work arrangement (employees work off-site).

• Full-time salaried exempt employment.

• Equal opportunity workplace.

• Diverse and inclusive work environment.