Salesforce Admin I

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee and manage Salesforce, including user setup, roles, profiles, permission sets, page layouts, record types, flows, and security configurations.

• Develop and sustain reports, dashboards, and list views to enhance visibility into pipeline, campaign performance, and lead quality.

• Design and oversee workflows, flows, validation rules, and automation tailored for marketing and sales initiatives.

• Administer and optimize Marketing Cloud Account Engagement for lead acquisition, scoring, nurturing programs, and email marketing campaigns.

• Collaborate with marketing, sales, and IT departments to gather requirements and translate them into effective system configurations.

• Monitor data quality, lead routing, and deduplication; address data integrity challenges.

• Oversee integrations between Salesforce and various marketing or sales tools.

• Assist in campaign setup and tracking, including lead lifecycle management and attribution.

• Maintain system documentation and offer training along with ongoing support to end users.

• Stay updated with Salesforce releases, features, and best practices, recommending enhancements as necessary.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, Information Systems, or a related discipline.

• 2-4 years of practical experience in administering Salesforce.

• Strong preference for experience with Marketing Cloud Account Engagement.

• Preferred experience with Salesforce CPQ product.

• Salesforce Administrator certification is advantageous.

• Comprehensive understanding of Salesforce data architecture, Flow, validation rules, and the Salesforce security model.

• Experience with lead lifecycle management, lead scoring, and aligning marketing and sales processes.

• Capability to create clear, actionable reports and dashboards.

• Excellent communication and project management abilities.

• Skilled in managing multiple requests and stakeholders concurrently.

• Ability to work autonomously as well as collaboratively in a dynamic environment.

🏝️ Benefits

• Medical (HDHP) w/Pharmacy

• Dental insurance

• Vision insurance

• Long Term Disability

• Health Savings Account

• Flexible Spending Account Options

• Life Insurance

• Accident Insurance

• Critical Illness Insurance

• Pre-paid Legal Insurance

• Parking and Transit FSA accounts

• 401K

• ROTH 401K

• Paid time off

• Career advancement opportunities

• Supportive culture