Sales Systems Engineer

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Act as the primary technical liaison for Securiti AI clients during the renewal process, facilitating technical sales discussions for renewals and expansions.

• Conduct customer presentations, demonstrations, and remote configuration/health evaluations to ensure the solution meets expected value prior to renewal.

• Advise customers on data discovery, posture management, data access and governance, and compliance scenarios, translating business goals into precise technical requirements and results.

• Shift from product-focused selling to customer-oriented problem-solving, aligning technical efforts with business results in renewal and expansion discussions.

• Work in conjunction with Renewal Account Managers to pinpoint upsell and cross-sell opportunities within the Securiti AI offerings.

• Liaise with Support, Licensing, and Product Management to relay structured customer feedback.

• Efficiently manage tasks using Salesforce.com for account monitoring, technical documentation, and process oversight, while effectively and independently operating in a remote setting.

• Keep abreast of DSPM frameworks, data privacy/security standards, and the latest product releases from Securiti AI and Veeam.

• Exhibit strong verbal and written communication skills while cultivating and sustaining trustworthy customer relationships.

⛳️ Requirements

• A minimum of 2-4 years' experience in solution sales, technical presales, post-sales, or technical support.

• Understanding of security and compliance frameworks such as GDPR, ISO 27001, SOC 2, NIST, HIPAA, or similar standards.

• Familiarity with cloud services (AWS, Azure, or GCP) and fundamental DSPM concepts (data discovery, data access and governance) across popular cloud data systems.

• Proficiency in both Spanish and English is required; Portuguese is a plus due to our regional customer base.

• Demonstrated capability to work autonomously in a fast-paced, dynamic environment, with strong time management skills and the ability to adapt to changing priorities.

• Skill in simplifying intricate technical and security topics for diverse audiences.

• Willingness to travel between 10–25% of the time.

• Relevant certifications (CISSP, CISM, or cloud-specific) are advantageous but not mandatory.

🏝️ Benefits

• Opportunity to engage with one of the fastest-growing AI-driven data security platforms as part of Veeam.

• A collaborative and innovative team dedicated to assisting Enterprise clients in maximizing their Securiti AI investment.

• Exposure to state-of-the-art technologies in Data Security, AI Governance, Data Privacy, Cloud Security, Cyber Resilience, and DSPM.

• Continuous professional development through technical training, certifications, mentoring, and access to Veeam's educational platforms.

• Opportunity to collaborate with leading Enterprise organizations across the Americas and influence their cybersecurity and data protection strategies.

• Competitive salary, comprehensive benefits, and opportunities for career advancement within a global technology leader.

• Unlimited paid time off, 12 paid holidays, plus 4 additional global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares.

• Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents.

• Medical, dental, and vision coverage commencing on your first day.

• Mental health support, therapy sessions, and digital wellness resources via our Employee Assistance Program.

• 401(k) retirement plan with company matching contributions.

• Support for fertility, adoption, and surrogacy through Maven, plus paid volunteer time.

• AirVet: 24/7 virtual veterinary care at no cost.

• Legal services, identity protection, and supplemental health insurance options.

• Tax-advantaged spending accounts for healthcare, dependent care, and commuting.

• Opportunities for learning and growth through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops, and learning events such as our annual Global Day of Learning.