Sales Specialist, Managed Services

This is a fully remote position, open to applicants in North Carolina, +1 more state.

📋 Description

• Develop and manage the sales pipeline for Managed Services.

• Acquire leads beyond the area of specialization, ensuring proper assignment and follow-up.

• Stay informed about competitors to strategically position products and services.

• Identify new opportunities and expand on existing ones to enhance the pipeline and drive pursuit.

• Assist account managers with business development and provide solution expertise.

• Set quota objectives and determine future direction for the specified product category.

• Build and maintain professional, consultative relationships with clients up to the C-level for mid-to-large accounts.

• Gain insights into clients' distinct business requirements within their industry.

• Collaborate with external partners to enhance sales delivery.

• For Services Consultants, manage complex contractual renewals for mid-to-large accounts.

• Oversee or coordinate supporting sales activities.

• Lead customer interactions, identify and qualify opportunities, and craft service-oriented value propositions.

• Take ownership of pipeline development, influence deal strategies, and position managed services to achieve customer outcomes and long-term value.

⛳️ Requirements

• A university or Bachelor's degree.

• Relevant previous work experience.

• Proven track record of achieving progressively higher quotas, working with diverse business customers and higher-level interfaces.

• Extensive sales experience within the industry and with comparable products.

• Typically 8+ years of advanced sales experience.

• Strong project management abilities.

• At least 2 years of product sales experience in the desired specialty.

• Expert knowledge of products, solutions, or services, as well as competitors' offerings.

• Familiarity with the relevant industry and market segment.

• Proficiency in program/project management methods and processes.

• Skills in account planning and accurate revenue forecasting for accounts.

• Capability to collaborate with management and sales teams on shared accounts.

• Expertise in customer relationship management at the executive level.

• Proficient in prospecting, negotiating, and closing deals.

• Experience with Siebel and accurate business forecasting.

• Knowledge and ability to sell high-value software and services solutions.

• Awareness of industry trends, related solutions, and key partner/ISV solutions.

• Understanding of IT applications, maintenance, CIO budgets, objectives, measures, and metrics.

🏝️ Benefits

• A comprehensive suite of health and wellbeing benefits that support physical, financial, and emotional health.

• Opportunities for personal and professional development.

• Career advancement opportunities to become a subject matter expert or to apply skills in other divisions.

• Unconditional inclusion and flexible work arrangements to accommodate both work and personal commitments.