Sales Representative – Device Concierge Sales Specialist

This is a fully remote position, open to applicants in Washington.

📋 Description

• Oversee a portfolio comprising commercial and small-to-medium business accounts.

• Safeguard existing revenues while seeking opportunities for account growth and new customer intake.

• Foster year-over-year revenue increases through strategic account planning and customer engagement initiatives.

• Develop and sustain robust customer relationships to sway purchasing choices and encourage long-term commitment.

• Manage sales opportunities throughout the complete lifecycle, from initial discovery and qualification to final closure.

• Collaborate with cross-functional stakeholders, partners, pricing resources, and support teams to expedite deal processes.

• Utilize available programs, incentives, and funding resources to eliminate barriers and advance opportunities.

• Provide high-touch concierge support for strategic and significant opportunities.

• Assist with inbound and partner-generated opportunities while generating new demand through outbound prospecting efforts.

• Implement targeted outreach campaigns to identify and cultivate qualified sales prospects.

• Increase adoption rates within underutilized or dormant customer accounts.

• Maintain a robust sales pipeline and consistently meet activity and revenue objectives.

• Act as the primary coordination point among customers, partners, and internal teams.

• Equip partners with sales support, deal guidance, and program insights.

• Ensure effective co-selling strategies and lead management protocols.

• Sync customer and partner engagement tactics to maximize revenue potential.

• Monitor pipeline performance, forecasting, and essential sales metrics.

• Offer feedback to enhance sales programs, playbooks, incentives, and procedures.

• Support scalable sales initiatives, including AI-driven sales strategies and automation capabilities.

• Identify gaps in the sales process and recommend enhancements to boost efficiency and customer satisfaction.

⛳️ Requirements

• Bachelor’s degree in Business Management, Information Technology, Marketing, or a related field, or equivalent relevant work experience.

• Over 5 years of experience in sales execution and negotiation.

• More than 5 years of account management experience.

• At least 5 years of experience in pipeline generation and management.

• Demonstrated success in meeting or surpassing sales quotas and revenue goals.

• Experience in managing customer relationships and fostering business growth in a tech-centric environment.

• Excellent verbal and written communication, presentation, and negotiation abilities.

• Capacity to work independently while juggling multiple priorities and customer interactions.

• Familiarity with CRM platforms, Excel, PowerPoint, and other productivity tools for managing sales activities and reporting.

🏝️ Benefits

• Medical, dental, and vision insurance options.

• Flexible Spending Account.

• 401k retirement plan.

• Competitive Paid Time Off (PTO) offerings.

• Parental Leave.

• Opportunities for professional growth and advancement.