Sales Representative

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Respond to sales inquiries received through various channels including email, phone, chat, and social media.

• Engage in outbound prospecting and lead generation efforts to uncover potential clients and business opportunities.

• Assess leads and arrange appointments or demonstrations for the sales team.

• Develop and nurture robust relationships with both existing and prospective clients.

• Oversee and refresh CRM systems with precise customer and sales data.

• Create quotes, proposals, contracts, and sales presentations.

• Follow up on leads, proposals, and outstanding client needs to enhance conversion rates.

• Collaborate with marketing and operations teams to ensure seamless client onboarding and service delivery.

• Monitor sales pipelines, track advancements, and deliver regular sales reports.

• Assist in account management tasks and uphold customer satisfaction.

• Contribute to meeting monthly and quarterly sales objectives and KPIs.

• Conduct market research and competitive analysis to pinpoint trends and opportunities.

• Address customer inquiries or concerns in a professional manner and escalate issues when needed.

• Maintain systematic records of communications, transactions, and client interactions.

• Participate in sales meetings, training sessions, and strategic discussions.

• Engage in regular follow-ups with warm leads and dormant clients to optimize sales possibilities.

• Coordinate with external clients to collect requirements and provide insights on products or services.

• Identify opportunities for upselling and cross-selling within current accounts.

• Prepare and submit precise sales forecasts and pipeline updates to management.

• Assist in onboarding new clients by ensuring smooth transitions and completion of documentation.

• Gather customer feedback and relay insights to enhance products, services, and sales procedures.

• Aid in the creation of sales scripts, templates, and outreach strategies.

• Attend virtual networking events, webinars, or industry meetings to foster new business avenues.

• Ensure that all sales activities adhere to company policies and procedures.

• Work closely with the recruitment or operations team to align client expectations with delivery timelines.

⛳️ Requirements

• Minimum of 2 years of experience in sales, inside sales, customer service, or business development.

• Excellent verbal and written communication abilities in English.

• Strong skills in negotiation, persuasion, and relationship-building.

• Proficient in Google Workspace or Microsoft Office Suite.

• Familiar with CRM platforms such as HubSpot, Salesforce, Zoho, or Pipedrive.

• Capable of managing multiple leads and effectively prioritizing tasks.

• Strong organizational and time management capabilities.

• Goal-oriented with the ability to work independently as well as collaboratively in a team setting.

• Experience in sales reporting, lead tracking, and pipeline management is a plus.

• Comfortable in a fast-paced, target-driven environment.

🏝️ Benefits

• Flexible work-from-home opportunity.

• Chance to contribute to a growing business by improving efficiency and client experience.

• Supportive and collaborative work atmosphere.

• Paid training.

• Work from home.