Sales Representative

📋 Description

• Respond to incoming inquiries, ensuring a 2-hour response time during business hours.

• Collaborate with the Market Sales Manager to compile a targeted list of accounts.

• Employ CRM tools to track leads throughout the sales process and apply La Colombe's methodology for lead qualification.

• Negotiate and finalize contracts consistent with the equipment lending model.

• Develop tailored proposals to convert qualified leads into new clients and secure business.

• Maintain the CRM system to communicate, monitor, and onboard new deals.

• Offer consultation on all facets of the coffee industry, including equipment, product selection, layout design, and general business insights.

• Effectively communicate and engage with various internal departments, such as client services, technical services, production, marketing, and retail.

• Collaborate with the Food Service and National Accounts teams to manage complex deals.

• Provide exceptional customer service at every stage of the customer journey with thorough, reliable, and timely responses.

• Maintain a professional communication style with client stakeholders at managerial, executive, and ownership levels.

• Anticipate and proactively address challenging situations, devising solutions for clients using La Colombe’s resources.

• Set a strong example for the Account Management team.

• Identify key stakeholders to advance deals and projects.

⛳️ Requirements

• Strong passion for coffee.

• 3 to 5 years of experience in Hospitality, Business to Business Sales, or the coffee sector.

• Demonstrated success in your professional history.

• Excellent positive and professional communication skills, both verbal and written.

• Strong interpersonal abilities; capable of engaging with all levels of internal and external contacts.

• Must be a self-motivated individual, a quick learner, and open to constructive criticism.

• Capability to effectively manage multiple high-priority tasks while keeping management updated.

• Willingness to work occasional nights and weekends.

• Ability to assist in lifting, moving, and/or carrying coffee equipment as needed.

• Capacity to travel locally (up to 50 miles) and regionally (over 100 miles) with a travel breakdown of 70% local and 30% regional.

• Willingness to travel for up to 2-3 consecutive nights once or twice each month.

• Possession of a valid driver's license and vehicle.

• Ability to frequently work from the local La Colombe facility and visit existing and potential new clients in person.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Disability insurance.

• Health savings account.

• Flexible spending accounts.

• Tuition reimbursement.

• 401k matching at 100% on up to 5% of eligible pay.

• Assistance with fertility and childcare.

• 12 weeks of fully paid parental leave after six months of continuous employment.

• Employee assistance program.

• Discounts on fitness programs.

• Wellness reimbursement.

• Access to an on-site gym.

• Monthly wellness newsletter.

• 120 hours of paid time off.

• 11 holidays.

• Paid volunteer time off.