Sales Program Advisor

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee incoming and outgoing calls at the Care Center

• Market and sell Interlock products, programs, and services

• Deliver precise product and service information while addressing client issues

• Discover new sales opportunities through networking, referrals, and cold outreach

• Foster and sustain client relationships to promote repeat business and loyalty

• Execute follow-up calls and communications to resolve concerns and ensure customer satisfaction

• Work alongside internal teams and external partners to ensure smooth service delivery

• Escalate and direct issues while maintaining comprehensive records in the CRM and other systems

• Collect and manage data across various technology platforms

• Manage documentation with standard office equipment

• Create and present sales presentations customized to client requirements

• Conduct market analysis on industry trends and competitor offerings

• Comply with company policies, procedures, and confidentiality requirements

• Offer general support at the Care Center and carry out other assigned tasks

⛳️ Requirements

• High school diploma or equivalent is required

• At least 6 months of relevant experience in sales, customer service, or call center settings

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

• Familiarity with CRM software and sales tracking systems

• Strong verbal and written communication abilities

• Professional demeanor

• Exceptional attention to detail and capability to multitask with a sense of urgency

• Adaptability and resourcefulness in fast-paced and dynamic environments

• Polite, confident, and collaborative interpersonal skills

• Self-awareness and ability to assess and respond to the needs of the audience

• Understanding of industry trends and competitor offerings is preferred

• Ability to communicate clearly, both verbally and in writing

• Competence in using phones, computers, and other office equipment

• Capability to lift or move items weighing up to 25 pounds

• Employment status is at-will

🏝️ Benefits

• Hourly-rate compensation

• Uncapped, performance-driven commissions and incentives

• Comprehensive health insurance plan including medical, dental, and vision coverage

• 401(k) retirement plan with a generous employer match

• Bonuses for birthdays and anniversaries

• Company-wide discounts

• Legal assistance services

• Short- and long-term disability coverage

• Work/life balance

• Opportunities for professional development

• Necessary work equipment supplied

• Additional compensation for bilingual proficiency in English and Spanish