Sales Operations Specialist

This is a fully remote position, open to applicants in Panama, +1 more country.

📋 Description

• Inputs orders into the system.

• Assesses orders, investigates, and ensures compliance with requirements.

• Engages with Sales teams to discuss orders, obtain order status, or request further information regarding orders.

• Reviews outstanding orders, evaluates their status, and confirms if they are valid open orders.

• Decides when to cancel specific orders and proceeds to cancel them in the system.

• Tracks orders, investigates those that are 'stuck' in the system, and follows up to ensure resolution of the order.

• Updates orders with priority levels to enhance their positioning in the first in first out queue.

• Assesses inventory and determines stock allocation and availability.

• Analyzes order trends and provides recommendations to the sales team regarding trends that could negatively affect the business and customer satisfaction.

• Evaluates product availability in relation to orders.

⛳️ Requirements

• High School Diploma is required.

• A college degree or equivalent experience that provides comparable knowledge and job skills.

• Over 1 year of relevant work experience.

• Proficiency in English (level B2 or higher) is necessary.

• Capable of gathering research data from diverse sources, analyzing it, and recommending suitable actions.

• Skilled at avoiding win/loss scenarios and ensuring effective conflict resolutions.

• Able to establish strong, effective working relationships with colleagues.

• Competent in executing oral and written instructions and seeking clarification when necessary.

• Capable of articulating ideas clearly and conveying essential information.

• Must maintain confidentiality regarding sensitive information.

• Proficient in preparing and analyzing relevant reports and other business communications.

• Quick to learn new systems and technologies.

• Possesses strong organizational and time management abilities, driving tasks to completion.

• Flexible and able to adapt readily to change as required.

🏝️ Benefits

• Elective Benefits: Our programs are customized to your location to best suit your lifestyle.

• Grow Your Career: Fast-track your journey to success (and stay ahead of the future) with structured programs in leadership and professional development, along with numerous on-demand courses.

• Elevate Your Personal Well-Being: Enhance your financial, physical, and mental health through seminars, events, and our global Life Empowerment Assistance Program.

• Diversity, Equity & Inclusion: This is more than just a phrase for us; valuing every voice is key to our success.

• Connect with Your Community: Engage in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and various environmental and social initiatives.