Sales Operations Specialist

This is a fully remote position, open to applicants in Asia.

📋 Description

• Oversee accounts from initial onboarding through to renewal.

• Provide guidance to clients on technical, business, and product-related issues in partnership with other teams.

• Prepare quotes, agreements, and non-disclosure agreements (NDAs).

• Facilitate a seamless and efficient onboarding process for clients.

• Research and pinpoint potential prospects aligned with strategic development goals.

• Execute targeted outreach through various channels including email, phone, LinkedIn, and more.

• Arrange meetings with key prospects.

• Introduce clients to new features and enhancements.

• Manage the rollout of new feature releases.

⛳️ Requirements

• Proven experience in account management within a sales context.

• Background in B2B cloud/SaaS software, financial services, compliance, or cryptocurrency.

• Proficient in CRM pipeline management.

• Familiarity with Notion.

• Exceptional communication and negotiation abilities.

• Strong attention to detail.

• Ability to learn quickly and thrive in a dynamic startup environment.

• Ambitious and eager to advance within a sales team.

• Responsible, detail-oriented, and self-organized.

• Proficient in both English and Mandarin.

🏝️ Benefits

• Remote-first, trust-based work culture.

• No required office days.

• Absence of attendance tracking.

• Access to offices or coworking spaces in select locations, with employee preference.

• Flexible working hours; no obligatory 9-to-5 schedule.

• Birthday holiday.

• 10 personal days annually.

• Seven sick days available without paperwork.

• Additional time off during the Christmas and New Year holidays.

• Opportunities for learning and personal development plans.

• Coverage for role-specific events.

• Financial bonuses for marriage and for welcoming a new baby.

• Fully funded team offsite events several times a year.

• Provision of tools and hardware necessary for the role.

• Commitment to equal opportunity and a diverse, inclusive workforce.