Sales Operations Specialist

This is a fully remote position, open to applicants in Asia.

📋 Description

• Oversee client accounts from their initial onboarding phase through to renewal.

• Provide guidance and support to clients on technical, business, and product-related matters while collaborating with various teams.

• Prepare quotes, agreements, and non-disclosure agreements (NDAs).

• Ensure a seamless and efficient onboarding experience for clients.

• Investigate and pinpoint potential prospects aligned with strategic development goals.

• Execute targeted outreach efforts via email, phone, LinkedIn, and other platforms to arrange meetings with key prospects.

• Introduce clients to new features and functionality.

• Manage the rollout of new feature releases.

⛳️ Requirements

• Proven experience in account management within a sales environment.

• Background in B2B cloud/SaaS software or within financial services, compliance, or the cryptocurrency sector.

• Proficiency in CRM pipeline management.

• Familiarity with Notion.

• Exceptional communication and negotiation abilities.

• Keen attention to detail.

• Quick adaptability to thrive in a fast-paced, evolving startup atmosphere.

• Ambitious with a desire to advance within a sales team.

• Responsible, detail-oriented, and well-organized.

• Fluency in both English and Mandarin.

🏝️ Benefits

• Remote-first culture built on trust.

• No compulsory office days or attendance tracking.

• Office or coworking space options available in select locations, based on employee preference.

• Flexible working hours with no strict 9-to-5 schedule.

• Additional day off for birthdays.

• Ten personal days granted annually.

• Seven sick days available without the need for paperwork.

• Extra time off during Christmas and New Year holidays.

• Fair and transparent compensation aligned with market standards.

• Opportunities for learning and personal development plans.

• Coverage for role-specific events, including design conferences and marketing forums.

• Financial bonuses for marriage and for welcoming a new baby.

• Fully funded team offsite trips organized several times a year.

• Provision of necessary tools and hardware for work.

• An equal opportunity workplace that values diversity and inclusion.